Cleverific: Order Editing
Cleverific: Order Editing is a Shopify app designed to streamline order management for merchants. It allows for extensive edits to orders, including changing billing and shipping addresses, modifying product options, adjusting prices, taxes, and custom fields. This feature is particularly useful for handling custom and wholesale orders, as well as correcting mistakes post-purchase.
One key feature is customer self-service, which lets customers make their own order changes. They can adjust product sizes, change shipping methods, and add or remove items. This reduces the need for support tickets and enhances the customer experience by providing more control over their orders.
The app also integrates with Shopify Flow to automate post-purchase order edits. Merchants can set up rules to automatically add promotional items, split bundles into individual SKUs, and manage inventory for additional items like samples and gifts. This automation helps streamline operations and reduce fulfillment errors.
Cleverific supports the creation of detailed custom orders and enhanced invoicing, making it easier to manage special pricing and product configurations for B2B or wholesale clients. The app also includes features to recover abandoned carts by sending payment requests and reminders to customers, helping to boost sales and conversion rates.
The interface is intuitive and customizable, making it easy for merchants to navigate and utilize its extensive features without extensive technical knowledge. The app integrates seamlessly with Shopify, allowing merchants to manage all order edits directly from the Shopify admin. Furthermore, it works with various third-party tools like ShipStation and Oracle NetSuite, enhancing its utility.
Customer support for Cleverific is highly rated, with users praising the responsiveness and helpfulness of the support team. The app provides a range of plans to suit different business needs, from basic to premium options, ensuring that it can scale with the business as it grows
- 14 day free trial is available
- Enables comprehensive edits of product options, pricing, taxes, shipping, and billing details within Shopify
- Allows customers to perform self-service edits on their orders, such as size or color changes
- Automates addition of gifts or promotional items to orders and recovers abandoned carts
- Provides advanced tools for creating and managing custom orders and detailed invoicing
- Seamlessly integrates with Shopify apps and tools like Shopify Flow and ShipStation
- Supports editing of shipping methods and billing addresses directly from order details
- Enables bulk product restocking and price adjustments across multiple orders
- Allows direct sending of payment requests linked to order edits for immediate resolution
- Facilitates easy adjustments to taxes and custom fields within any order
- Enhances customer experience by reducing the need for support contacts through self-service options
- No free plan is available
- Some users experience bugs that affect the functionality of the app, particularly in syncing changes across platforms
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