FAQPRIME: FAQ, WhatsApp, Track

FAQPRIME: FAQ, WhatsApp, Track is a versatile Shopify app designed to enhance customer support and engagement. It integrates several functionalities, making it a comprehensive solution for store owners. The app leverages AI to generate FAQs, reducing customer inquiries and improving self-service options. Customers can quickly find answers through a user-friendly, chat-style widget. It supports multiple communication channels like WhatsApp, Messenger, Tidio, and live video calls. This ensures customers can reach out using their preferred method, enhancing their experience.

Order tracking is simplified with a feature that allows customers to check their order status using their email ID or phone number. This functionality helps reduce support queries related to orders. The app also boosts SEO with native FAQ pages and supports social media sharing, increasing store visibility. Social media icons can be added as a floating bar, promoting engagement on platforms like Instagram and Facebook.

FAQPRIME offers extensive customization options, supporting multiple languages such as English, French, Italian, and more. It integrates seamlessly with Shopify themes, requiring no coding skills for installation. This ease of use makes it accessible for all users, regardless of their technical expertise.

The app provides continuous customer support, ensuring any issues or queries are promptly addressed. Users praise its responsive support, which enhances the overall experience. The AI-generated FAQs and order tracking features save significant time for both customers and support teams, improving efficiency. Despite being free, FAQPRIME offers functionalities comparable to many paid alternatives, making it a cost-effective choice for enhancing customer support.