ReturnGO Returns & Exchanges
ReturnGO Returns & Exchanges app simplifies the management of returns and exchanges for Shopify stores. It offers a branded self-service portal where customers can initiate returns with one click. Store owners can customize return policies and automate approvals, refunds, and exchanges. This app integrates with shipping carriers and ERPs, allowing seamless operations. ReturnGO also generates pre-paid return labels and tracks shipments, providing real-time updates.
The app reduces manual work by automating much of the return process. Its AI-powered insights help store owners optimize their workflow and profitability. Customers can upload images or videos when processing returns, which reduces disputes. The app also supports gift returns and offers store credit instead of refunds, making it a flexible solution for different business needs. ReturnGO provides tiered pricing starting at $23 per month, with a free trial available.
- 14 day free trial is available
- Branded self-service portal for customer returns
- One-click product and variant exchanges
- Customizable return policies for different conditions
- Automated approvals for exchanges and refunds
- Pre-paid return shipping labels for convenience
- Gift returns and store credit options to retain sales
- AI-based insights to optimize return workflows
- Integrations with 3PLs, ERPs, and helpdesks
- No free plan is available
- Some users find the app difficult to set up initially, requiring time and adjustments to fit their business needs
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