ReturnZap Returns & Exchanges
ReturnZap simplifies returns and exchanges for Shopify stores by offering a branded, embedded portal that customers can easily navigate. This app helps reduce manual work through automation, enabling merchants to process returns and exchanges efficiently. You can generate shipping labels for a wide range of carriers, including UPS, USPS, and Royal Mail, giving flexibility to both domestic and international businesses. With customizable return rules, merchants can tailor policies to fit their needs, allowing full control over approval processes and refund options.
ReturnZap’s ability to automate notifications ensures customers are kept informed at every stage of the process. Additionally, its reporting tools provide insights into return trends, helping businesses improve their strategies. The app integrates seamlessly with Shopify, making it user-friendly for both customers and merchants. Users appreciate the responsive customer support, especially during setup, which helps businesses get started quickly. This app stands out due to its transparent pricing and ability to handle high volumes without added fees.
- 14 day free trial is available
- Branded portal matches store design for seamless experience
- Offer prepaid labels, let customers buy labels, or self-ship
- Automate or manually review returns based on custom rules
- Issue store credit via gift cards or Shopify credits
- Set advanced policies for specific products, like final sale
- Manage international returns with customs and global carriers
- Track returns and identify issues with built-in reports
- Send automatic email updates to customers during the process
- Sync returns with Shopify for easy refunds and restocking
- No free plan is available
- Some users reported difficulties during the initial setup process, finding it slightly tricky without assistance
Free Guide: How To Find A Profitable Product To Sell Online
Excited about starting a business, but not sure where to start? This free, comprehensive guide will teach you how to find great, newly trending products with high sales potential.