Top 5 Best Shopify Omnichannel Apps [October, 2024]

Top 5 Best Shopify Omnichannel Apps [October, 2024]

By Giles Thomas | Last updated September 27, 2024

This guide helps ecommerce store owners to compare and find the best Omnichannel apps for Shopify. Omnichannel apps are popular for ecommerce businesses that want to a way to notify their customers when products are back in stock. However, with the variety of Shopify apps for Omnichannel, it can be challenging to find the ideal app for store owners’ individual needs.

To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options.

This guide compares five companies for merchants to review and find the optimal Omnichannel app for their needs. To help them make an informed decision, a quick comparison table of the best Omnichannel Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.

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Quick comparison of the best Shopify Omnichannel apps

#App NameDeveloper NamePricingRatingFree TrialImageAction
1 Avada Email Marketing & SMS Avada $16/month 4.9/5 ⭐️ no image Get app
2 Omnisend Email Marketing & SMS Omnisend $16/month 4.8/5 ⭐️ no image Get app
3 Zendesk Zendesk $55/month 3/5 ⭐️ yes image Get app
4 Actindo Core1 DOP Connector Actindo AG 0.0/5 ⭐️ no image Get app
5 ShipRelay Fulfillment ShipRelay, Inc. 5.0/5 ⭐️ no image Get app

Top Shopify Omnichannel apps reviewed

Table of contents:

How to Find The Best Omnichannel Shopify App?

 

These five Omnichannel apps for Shopify are ranked based on the following criteria: 

  • Features 
  • Price
  • Rating on the Shopify app store
  • Free trial availability
  • Free app options
  • Compatibility with other top apps
  • Number of apps the app provider operates 
  • Pros and cons
  • Built for Shopify badge 
  • Reviews and assessment by AcquireConvert

 

What are Shopify Omnichannel apps?

 

Shopify Omnichannel apps are tools that help online stores integrate and manage sales across multiple platforms, ensuring a seamless shopping experience for customers. These apps allow merchants to synchronize their products, orders, and inventory across various sales channels, such as Shopify, Amazon, eBay, and physical retail locations. This synchronization ensures that inventory levels stay accurate, preventing issues like overselling or stockouts.

One key feature of Shopify Omnichannel apps is the ability to consolidate sales data from different channels into a single dashboard. This gives merchants a clear overview of their entire business and helps them manage orders and inventory more efficiently. Additionally, the apps often include real-time syncing of customer data, enabling personalized marketing and a consistent shopping experience across all channels.

Omnichannel apps also support in-store features, such as buy online, pick up in-store (BOPIS) or return in-store options, providing more flexibility for customers. Many of these apps integrate with popular tools and marketplaces, making them suitable for businesses looking to expand their reach.

These apps are user-friendly and often come with customizable options for branding and customer communications, allowing businesses to offer a consistent experience no matter where the customer shops. For more options, exploring the Shopify App Store can help you find the right omnichannel app for your store’s needs.

 

What is the best way to send a Omnichannel notification to customers?

 

The best way to send an omnichannel notification to customers involves ensuring seamless communication across multiple platforms and using automation tools for consistency. Start by using apps like Omnisend or Klaviyo, which can integrate with various sales channels to automate notifications across email, SMS, push notifications, and even social media. This helps keep the message consistent, regardless of how the customer interacts with your brand.

Personalizing the notifications enhances the customer experience. Address each customer by their name and include specific details, such as the status of their order or available offers tailored to their shopping history. This level of personalization makes the message more relevant and engaging.

Using multiple channels for notifications is key. Customers might prefer to receive updates via email, but for more immediate updates, an SMS or push notification can be more effective. Make sure the notification is clear and concise, focusing on what’s most important, such as order status updates or exclusive offers.

Finally, timing is critical. Send immediate confirmations after a purchase or interaction and follow up with updates in real-time, ensuring the customer stays informed throughout their journey. By combining automation, personalization, and multi-channel communication, you can effectively manage omnichannel notifications to enhance customer engagement.

 

Do Omnichannel convert to sales?

Yes, omnichannel strategies can effectively convert to sales. By integrating multiple sales channels, such as online stores, physical locations, and social media, businesses create a seamless shopping experience that meets customers wherever they prefer to shop. This consistency builds trust and reduces friction, making it easier for customers to complete purchases across various platforms.

Omnichannel strategies also increase engagement by providing more personalized and timely communication. For instance, a customer who browses products in a physical store might receive a follow-up email or SMS with related products or a discount code, encouraging them to complete their purchase online. This approach boosts conversion rates by maintaining customer interaction across multiple touchpoints.

Additionally, real-time inventory syncing across channels ensures that products are available when and where customers need them, reducing the risk of lost sales due to stockouts. By offering convenience and personalization, omnichannel strategies drive higher customer satisfaction, leading to more sales.

 

Conclusion: Best Shopify Omnichannel Apps

 

It requires time and effort to compare and evaluate features of the various different Omnichannel Shopify apps to find the ideal option.

Shopify store owners must evaluate relevant information to make the optimal choice for their needs. 

This guide does the challenging work for merchants by comparing and evaluating the top choices for different Omnichannel Shopify apps. The results of our analysis of the best Omnichannel Shopify apps are listed below: