Top 5 Best Shopify SMS Apps [October, 2024]

Top 5 Best Shopify SMS Apps [October, 2024]

By Giles Thomas | Last updated September 23, 2024

This guide helps ecommerce store owners to compare and find the best SMS apps for Shopify. SMS apps are popular for ecommerce businesses that want to a way to notify their customers when products are back in stock. However, with the variety of Shopify apps for SMS, it can be challenging to find the ideal app for store owners’ individual needs.

To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options.

This guide compares five companies for merchants to review and find the optimal SMS app for their needs. To help them make an informed decision, a quick comparison table of the best SMS Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.

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Quick comparison of the best Shopify SMS apps

#App NameDeveloper NamePricingRatingFree TrialImageAction
1 AfterShip Email Marketing,SMS AfterShip $11/month 4.9/5 ⭐️ yes image Get app
2 Avada Email Marketing & SMS Avada $16/month 4.9/5 ⭐️ no image Get app
3 TCW: SMS Marketing & Whatsapp Shipway $36/month 4.7/5 ⭐️ yes image Get app
4 Postscript SMS Marketing Postscript $100/month 4.8/5 ⭐️ yes image Get app
5 EM: SMS,FB,IG,Email Marketing EngageMessage $45/month 4.9/5 ⭐️ no image Get app

Top Shopify SMS apps reviewed

Table of contents:

How to Find The Best SMS Shopify App?

 

These five SMS apps for Shopify are ranked based on the following criteria: 

  • Features 
  • Price
  • Rating on the Shopify app store
  • Free trial availability
  • Free app options
  • Compatibility with other top apps
  • Number of apps the app provider operates 
  • Pros and cons
  • Built for Shopify badge 
  • Reviews and assessment by AcquireConvert

 

What are Shopify SMS apps?

 

Shopify SMS apps are tools designed to help online stores communicate directly with customers through text messaging, enhancing engagement and driving sales. These apps allow merchants to send promotional messages, order updates, abandoned cart reminders, and personalized offers via SMS. By using SMS, stores can reach customers quickly, as text messages typically have higher open rates compared to emails.

A key feature of Shopify SMS apps is the ability to create automated workflows, such as sending order confirmations, shipping updates, or promotional campaigns. These automated messages ensure that customers receive timely and relevant information without requiring manual effort from store owners.

Another important feature is list segmentation, which allows merchants to target specific customer groups based on behavior, location, or purchase history. This targeted messaging increases the relevance of the content, leading to higher engagement and conversion rates.

Many Shopify SMS apps offer integration with other marketing platforms, such as email marketing or social media tools, enabling a cohesive omnichannel strategy. Customization options for SMS messages, such as personalizing customer names and offers, also help create a more engaging and tailored experience.

Overall, Shopify SMS apps provide a powerful way to enhance customer communication, boost engagement, and drive sales with direct, real-time messaging. For more options and features, exploring various apps available on the Shopify App Store is recommended.

 

What is the best way to send a SMS notification to customers?

 

The best way to send an SMS notification to customers involves using automation tools, ensuring personalization, and timing the messages appropriately. Start by using a reliable SMS marketing app like Postscript or Klaviyo, which allows you to automate notifications for events such as order confirmations, shipping updates, or promotional offers. Automation ensures consistency and reduces manual work.

Personalization is key to making SMS notifications more engaging. Address customers by their names and include specific information about their purchase or relevant offers. Personalized messages make customers feel valued and increase the likelihood of engagement.

Timing is crucial for SMS notifications. Send immediate confirmations after an action is taken, like a purchase or a shipping update. For promotional messages, consider timing them to maximize open rates, such as mid-morning or during weekends, when customers are more likely to check their phones.

Finally, ensure the content is clear and concise. SMS has limited character space, so focus on the essential details without overwhelming the customer. Combining automation, personalization, and optimal timing helps create an effective SMS notification strategy that enhances customer communication and satisfaction.

 

Do SMS convert to sales?

 

Yes, SMS can effectively convert to sales. When customers receive personalized and relevant messages directly on their phones, they are more likely to engage due to the immediacy and high open rates of SMS compared to other marketing channels. SMS marketing works particularly well for time-sensitive promotions, such as flash sales, discount codes, or limited-time offers, which create urgency and prompt immediate action from customers.

The ability to send abandoned cart reminders via SMS also increases conversion rates by reminding customers of incomplete purchases. This direct communication often nudges them to return and complete their orders.

Moreover, SMS campaigns that offer exclusive deals or VIP access can foster a sense of exclusivity and drive repeat purchases. For merchants, SMS marketing provides valuable insights into customer behavior, enabling targeted follow-ups that further boost sales.

Overall, SMS is a powerful tool for increasing engagement and driving sales, especially when integrated into a broader marketing strategy that leverages personalization and urgency.

 

Conclusion: Best Shopify SMS Apps

 

It requires time and effort to compare and evaluate features of the various different SMS Shopify apps to find the ideal option. 

Shopify store owners must evaluate relevant information to make the optimal choice for their needs. 

This guide does the challenging work for merchants by comparing and evaluating the top choices for different SMS Shopify apps. The results of our analysis of the best SMS Shopify apps are listed below: