Cleverific Order Editing

Cleverific Order Editing

Pricing
From $29/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.6 (309)

Easily add a self-serve order editing portal that reduces support costs and boosts customer loyalty

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific, your customers can make self-serve changes without contacting support. Easily ... more
  • Let customers make order changes or cancel orders with self-serve order editing
  • Order editing for product options, shipping, billing address, pricing, taxes
  • Order editing automations to add gifts with purchase or split bundles
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Edit orders and send payment requests in one step, recover abandoned carts
Highlights
Use directly in Shopify admin

Languages

English

Works with

Pricing

Standard

$29 / month

  • 50 order edits, new or draft orders
  • 100 order editing automations
  • Advanced order editing tools
  • Create new orders and draft orders
  • Exchange or swap products
  • Recover and edit abandoned carts
  • Edit orders created by third-party apps
  • Standard support

14-day free trial

Growth

$49 / month

  • 100 order edits, new or draft orders
  • 200 order editing automations
  • Includes all Standard plan features
  • Standard support

14-day free trial

Professional

$99 / month

  • 400 order edits, new or draft orders
  • 500 order editing automations
  • Customer self-serve order editing
  • Includes all Growth plan features
  • Priority support

14-day free trial

Premium Plus

$299 / month

  • 800 order edits, new or draft orders
  • 2,500 order editing automations
  • Customer self-serve order editing
  • SOC 2 certification
  • White glove onboarding and team training
  • Includes all Professional plan features
  • VIP support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (309)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to edit existing Shopify orders, crucial for adjusting product details like sizes and colors without needing to cancel. It supports complex modifications, including changes to prices, taxes, and shipping, and features like order duplication and Shopify Flow integration. New additions like Payment Requests enhance functionality. Merchants also praise the responsive, helpful customer support and the app's continuous improvement based on feedback.

February 18, 2025

Wonderful app that opens up more editing options than the Shopify standard editing! We work a lot with line item properties and it's great to have a way to edit those on an order. It's also a great way to change an order from Local Pickup to Shipping, if a customer changes their mind.

The customer service is also great. They recently added a requested feature to prevent using the Advanced Mode on ...

RoguePandaDesigns
United States
Almost 3 years using the app
February 26, 2025

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

MagicMist
United Kingdom
Over 9 years using the app
March 6, 2025

We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give ...

MARKET.live
United States
Over 1 year using the app
Cleverific, Inc replied March 13, 2025

Thank you so much! It really was a pleasure to work with you and your team to find solutions to your needs. We look forward to working with you directly again in the future!

Support

App support provided by Cleverific, Inc.

Or visit their support portal

Developer

Cleverific, Inc

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

Launched

February 26, 2014 · Changelog

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