Customer.guru Net Promoter NPS
- Pricing
-
Free plan available
- Rating
- 4.5 (195)
- Developer
- Customer.guru
Featured images gallery
Track segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
- Installation takes 30 seconds
- Radically more survey responses thanks to smart follow-ups
- Embed testimonials and reviews
Languages
English
Works with
zapier, slack, google analytics, facebook ads, desk, zendeskCategories
Customer behavior
Marketing and sales
Visuals and reports
Display options
Ways to collect reviews
Pricing
Free
Free
- survey up-to 5 users per month
Hobbyist
$50 / month
- survey up-to 1,000 users per month
Small Business
$150 / month
- survey up-to 5,000 users per month
Advanced
$250 / month
- survey up-to 10,000 users per month
- designed for Shopify PLUS
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
Great app that's easy to set up and super smart in its execution. The automated emails it sends are well designed and easy to use.
Excellent customer service and support team!!
Great customer service! The app is very easy to set up and use.
Support
Customer.guru can answer any questions you have about Customer.guru Net Promoter NPS.
Developer
Resources
Launched
August 31, 2016
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