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Digital Downloads makes selling digital files simple, right from your Shopify store.
Sell digital files like e-books, digital art, graphics and more from your Shopify store with the Digital Downloads app. Whether you’re a content creator or a business of any size, this app integrates seamlessly with your Shopify store, making it quick and simple to add digital files to new or existing products, track orders, send direct download links to customers, and more.
- Add PDFs, JPEGs, ZIP files and more to any product right from the app.
- Set custom download limits and send links any time upon purchase.
- Combine digital files with physical or digital product variants.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Czech, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)
Categories
Reviews (469)
This app was coded in the middle ages and haven't been updated since! Here are 2 critical issues:
- It is not compatible with the new customer account, there is no way for your client to download the files they purchased from the Order page.
- You cannot HTML markup the email templates for Download Ready and for Updated Product, all you're left with is some crude text that looks like a badly formatted spam email
Digital Downloads app devs, are you still alive?
Why doesn't this app use my shop's email address while sending?
I don't know what the Devs did but this app is currently useless. Not only do new customers not get an email or a download link, but OLD customers lost access to their previous download links on their Order Status Page. This app literally does nothing now.
I've used this app for almost ten years, and although it's not perfect, it does the job of sending my customers links to their purchased PDF patterns, and it's free.
I would LOVE it if the files you uploaded were marked with a date!
I would LOVE it if customer email addresses were synchronized with the address they use and updated in Shopify.
Finally, the customers who have canceled a purchase or have received a refund don't get a new link sent if the file is updated.
Finally, a hosted version of the app would be amazing. I wouldn't mind paying for one, so I wouldn't have to manually send people new links to their PDFs.
Wardrobe By Me
Thank you for taking the time to write your review and I'm glad to hear that you've gotten good use out of the Digital Downloads app over the last ten years. The feedback you've provided us on how we can improve the app is appreciated and I'll be sure to pass this onto our app development team. -Victor, Shopify Support
DO NOT get this app. Shopify is no longer supporting it and this is a quote from a tech support rep: the current app is in maintenance mode, meaning that developers are only investing resources into resolving "critical security fixes or widespread bugs". After using it for four years I can no longer upload files.
Hey, there! Thank you for taking the time to review Digital Downloads. While we still support the app, the scope of our support may be limited. If our support team confirms that an issue cannot be supported, you may consider using one of the third-party apps in the app store which you can find a list of here: https://shopify.link/vkM2. -Summer, Shopify Support
Support
Shopify can answer any questions you have about Digital Downloads.
Resources
Launched
November 16, 2012
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