Message Mate Texting Platform
- Pricing
-
$25/month. Free trial available.
- Rating
- 4.9 (15)
- Developer
- OwnerListens Inc
Featured images gallery
Two way messaging with customers. Texting is the preferred way to provide amazing customer support.
We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.
- Text from your business number (or get a number from us)
- Auto replies, CSAT scores, and review requests
- Compliance engine to ensure you're texting only customers who are interested
Languages
English
Works with
Zendesk, Facebook Messenger, HelpScout, Freshdesk, Slack, GorgiasCategories
Pricing
Shopify Special
$25 / month
or $250/year and save 17%
- 1 number
- 200 customer conversations/mon (unlimited messages/conversation)
- Texting widget
- 3 auto replies
- 12 templates
- Messenger integration
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (15)
Message Mate is a great app with an easy interface for customers to ask quick questions or engage in longer conversations - usually about product advice or recommendations. A very high percentage of our inquiries result in an immediate online sale or direct order through the Shopify draft order system. Selling specialized products to a wide variety of ages, we find our customers enjoy the informal, personal, timely and non-threatening nature of dialog via text.
An extremely helpful app for any e-commerce! I love having this service as an option for our customers to contact us, rather than email or voice. Text messages can be routed to your cell, or we can respond to to the text via email. This way I never miss an opportunity to connect with my customers. A must for any online business on the go!
We've been using Message Mate Texting for about a 1 year now. It's easy to use to use, the new (March 2021) update works wonderful. It's pretty seamless with shopify. One super important thing I'd like to mention is the customer service is top notch!! They reply super fast and follow up right away. Highly recommend trying message mate out with Shopify.
Customers want quick answers and instead of taking lengthy phone calls we use this app and messaging makes it easy to boost sales and assure your customers you are always there.
Excellent app 10 stars
Absolutely the best app I have downloaded for my shop! Can't tell you how many sales we've gotten from speaking to customers on Message Mate. The convenience of having answer questions from your phone is a life saver. Downloading this app is a no brainer :)
Support
OwnerListens Inc can answer any questions you have about Message Mate Texting Platform.
Developer
Resources
Launched
January 5, 2016