Message Mate Texting Platform
- Pricing
-
$25/month. Free trial available.
- Rating
- 4.9 (15)
- Developer
- OwnerListens Inc
Featured images gallery
Two way messaging with customers. Texting is the preferred way to provide amazing customer support.
We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.
- Text from your business number (or get a number from us)
- Auto replies, CSAT scores, and review requests
- Compliance engine to ensure you're texting only customers who are interested
Languages
English
Works with
- Zendesk
- Facebook Messenger
- HelpScout
- Freshdesk
- Slack
- Gorgias
Categories
Pricing
Shopify Special
$25 / month
or $250/year and save 17%
- 1 number
- 200 customer conversations/mon (unlimited messages/conversation)
- Texting widget
- 3 auto replies
- 12 templates
- Messenger integration
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (15)
Very fast and responsive support team and an easy to use interface that allows quick communication with customers.
I switched from live chat to message mate because it's simpler to manage, easier for our customers to text us right from heydayfootwear.com since 83% of our traffic is mobile and simply works. The Message Mate team has been super easy to work with and have even helped us with other business advice outside of their own app. When a vendor goes above and beyond to ensure their clients are successful ...
An extremely helpful app for any e-commerce! I love having this service as an option for our customers to contact us, rather than email or voice. Text messages can be routed to your cell, or we can respond to to the text via email. This way I never miss an opportunity to connect with my customers. A must for any online business on the go!
makes dealing with small issues the customer is having fast and easy! Deff gets me more sales!!
Message Mate is a great app with an easy interface for customers to ask quick questions or engage in longer conversations - usually about product advice or recommendations. A very high percentage of our inquiries result in an immediate online sale or direct order through the Shopify draft order system. Selling specialized products to a wide variety of ages, we find our customers enjoy the ...
Support
App support provided by OwnerListens Inc.
Resources
Developer
Launched
January 5, 2016