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Optimize returns, exchanges, credit, and labels. Advanced return features help lower refund rates.
ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support.
- Reduce refunds with advanced exchange for any product, even at different prices
- Enforce custom return policies. Auto-approve or review each return request.
- Issue store credit - gift cards and account credit, with optional bonus credit
- Automate return labels from carriers in the US, Canada, Australia, UK, and EU
- Save money with no fees per return and no cap on returns or exchanges
- Highlights
- Use directly in Shopify admin
Languages
English, French, and German
Works with
- Customer accounts
- EasyPost
- Sendcloud
- Shippo
- Klaviyo
- Stripe
- Shipstation
Categories
Return options
Pricing
Standard Plan
$29.95 / month
Includes up to 5,000 annual returns
- No per return fees
- Manual or Automated Approval
- Create Shipping Labels
- Return for Refund
- One Click Refund / Restock
- Advanced rules
14-day free trial
Pro Plan
$69.95 / month
Includes up to 5,000 annual returns
- No per return fees
- Full catalog exchange (same price)
- Return for store credit
- Stripe integration
- Cross border returns
- QR code returns
14-day free trial
Plus Plan
$179.95 / month
Includes up to 5,000 annual returns
- No per return fees
- Full refund automation
- Advanced exchange, at any price
- API and webhooks
- Warehouse tools
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (85)
Wonderful return app with everything you need for a small business! The team is very responsive and an amazing help! Highly recommend :)
ReturnZap has everything we need in a return app plus great, responsive customer service and a user friendly interface. Definitely highly recommended.
ReturnZap works wonderfully, and the support is next-level. Whenever we have had a question, or a need (including customization), ReturnZap has been on top of it immediately. We have used other platforms, and are happy to have found ReturnZap. Highly recommended.
First time I have written a review in Shopify. This app solved all our DHL Express return label problems that the other apps did not solve. The support team were fast, competent and reliable. Every aspect was smooth and fast. Would recommend to anyone
We've had an excellent experience using the ReturnZap Returns and Exchanges app for our Shopify store. The app is user-friendly and provides a reliable return feature that has greatly streamlined our return process. It's a must-have for any company looking to offer a seamless return experience for their customers.
What truly sets ReturnZap apart is their exceptional customer support. The team is incredibly responsive and always ready to assist with any questions or issues. We're very satisfied with the service and would highly recommend this app to other Shopify merchants.
Support
App support provided by ReturnZap.
Or visit their support portalResources
Launched
May 25, 2016 · Changelog
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