Scout CRM (Shop Phone)
- Pricing
-
Free plan available
- Rating
- 4.6 (187)
- Developer
- HMS Commerce
Featured images gallery
Your store's automated personal assistant with actionable alerts.
Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.
- Alerts you who you should call when you need to call them
- Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
- Abandoned Checkout & Thank You Emails automation
Languages
English
Works with
- Slack
- Gorgias
- iPhone
- Android
- Airtable
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Free
Free
- Limit of 100 total Abandoned Checkout Alerts
- Email Support
- VIP & Repeat Customer Alerts
- Follow up & New Customer Alerts
Basic Plan
$9 / month
- Free everything, plus
- Live Checkout Creation Alerts
- Auto Thank You & Abandon Checkout Emails
- Unlimited Alerts
- Unlimited Members
Pro Plan
$29 / month
- Everything in Basic, plus
- Low Inventory Alert
- Product Purchase Alerts
- Tags Alerts
- Phone support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to enhance customer engagement and sales, particularly through features like real-time alerts for abandoned carts and integrations with Facebook Messenger. The ability to contact customers via email, phone, or SMS is noted to effectively recover sales. Users also appreciate the ease of adding team members and the responsive support team, enhancing the overall user experience.
Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!
it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................
I have been using this app for 4 yrs now and its just amazing.love the reminders about fb messengers on abandon carts, it has helped a lot. Fabulous app.
Thanks for the review Shruti. You might be one of the longest using app users we have! It was great speaking on the phone with you and learning that we're accounting for up ...
Support
App support provided by HMS Commerce.
Resources
Developer
Launched
February 15, 2017
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