Simply Shipping Protection

Simply Shipping Protection

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.0 (133)

Get Rid of Insurance apps & manage your own shipping protection program in-house as an upsell.

Introducing Simply Shipping Protection, an innovative solution that allows merchants to offer Shipping Protection directly to their customers, eliminating third-party insurers (We are NOT an insurance company). This app simplifies claims process, offers customization options, and automates protection coverage via a user-friendly interface. By selecting Simply Shipping Protection, merchants can differentiate themselves from competitors, promote customer loyalty, and reduce financial risks easily.

Introducing Simply Shipping Protection, an innovative solution that allows merchants to offer Shipping Protection directly to their customers, eliminating third-party insurers (We are NOT an insurance company). This app simplifies claims process, offers customization options, and automates protection coverage via a user-friendly interface. By selecting Simply Shipping Protection, merchants can differentiate themselves from competitors, promote customer loyalty, and reduce financial risks easily. more
  • Streamlined Claim Portal: Manage claims effortlessly, one-click customer claims.
  • Track claims & revenue with comprehensive reports.
  • Configurable Auto Shipping Protection Settings.
  • Integrates with Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, Recharge
  • We offer custom Shipping Protection, unlike Route, who is an insurance provider.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Checkout, Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, Recharge

Pricing

FREE

Free

  • Up to 50 Insured Orders/month
  • Automatic Installation
  • Email Support
  • Chat Support
  • Support for Shipping Insurance

Basic Plan

$19.99 / month

  • Up to 200 Insured Orders/month
  • Expert Support
  • Email SMTP customization request
  • App UI customization
  • Shopify expert onboarding

Advance

$49.99 / month

  • Up to 500 Insured Orders/month
  • Expert Support
  • Email SMTP customization request
  • App UI customization
  • Shopify expert onboarding

Enterprise

$100 / month

  • Unlimited Orders/Month
  • Expert Support
  • Email SMTP customization request
  • App UI customization
  • Shopify expert onboarding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (133)

Overall rating
4
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting order value and revenue by providing customers with shipping protection, which enhances their shopping experience. It is easy to integrate and use, with automatic setup and customizable insurance options that cater to specific business needs. Merchants appreciate the control over claims processing, flexibility in managing refunds or replacements, and the reliable customer support that is responsive across multiple channels. The app is favored for improving customer satisfaction and giving merchants greater control over the insurance process.

September 5, 2024

A very good app with a professional support team. It may occasionally have issues with other discount apps.

Invisible Bead Extensions
United States
Over 3 years using the app
July 23, 2024

Hard to install and never got working correctly. Communication with support didn't yield the results we'd hoped for. Could not get the system functioning consistently, resulting in angry customers.

Also, a HUGE issue was when we performed an uninstall of the app, their code was left in our system and we had to pull it out ourselves. Sloppy coding practices.

Would not recommend.

Rogersound Labs
United States
4 months using the app
June 29, 2024

This crap is now showing for ad, can't get rid of it

Beyioon
Slovakia
2 days using the app
Lucent Innovation replied July 30, 2024

Hi Beyioon,

Thank you for your feedback. Based on our email communications, the issue you experienced was identified as a bug on your end and was resolved, unrelated to our app (screenshots attached for reference).

We have continuously provided support and follow-up messages to assist you, but we received responses that did not address the issue. To ensure transparency and reassure you of our dedicated support, we want you to know that we are still here to help with any further assistance you may need.

Thank you for your understanding.

Regards,
Lucent Innovation Team

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/EbJfH4FOZQpPvLVHrtZ8Gv4BSpWEs0-tbyhEceBuc62TPQ?e=mBKdJ9

Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Edim1eR9TZhAjq4XI9bAtR8BDgrLK_Ma3Mt11Zz7vz7I8Q?e=iW0Rgo

Support

Lucent Innovation can answer any questions you have about Simply Shipping Protection.

Developer

Lucent Innovation

2055 Limestone Rd STE 200-C, Wilmington, New Castle, DE, 19808, US

Launched

January 14, 2021

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