TrioM Combine & Merge Orders
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Trio M Combine & Merge Orders lets you merge multiple orders into a single order - on autopilot!
Why should you merge orders? - It will save you a lot of money on unnecessary shipping fees. - It'll give your customer experience like never before, they'll love you for saving them the time of tracking and managing multiple orders. With Trio M Combine & Merge Orders you can choose when 2 (or more) orders should be merged to a single order, notify the customer, and possibly even refund some of the shipping costs to your customer. Powerful automation for powerful stores.
- Automatic Merge - seamlessly merge orders based on pre-defined criteria.
- Notify customers when orders are merged via email
- Order actions - add tags or notes to merged and original orders
- Manually select orders to merge from the orders page.
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Shopify Flow
- flow
- reconvert
Categories
Automation tasks
Customization
Pricing
PAY PER MERGE
Free
- Includes 5 FREE Merges + 50¢/Merge
- Automatic order merging
- Manual order merging
- Order actions
- Customer notifications
- Analytics Dashboard
BASIC PLAN
$9.99 / month
- Includes 35 Merges + 30¢/Merge
- Automatic order merging
- Manual order merging
- Order actions
- Customer notifications
- Analytics Dashboard
14-day free trial
PRO PLAN
$19.99 / month
- Includes 100 Merges + 20¢/Merge
- Automatic order merging
- Manual order merging
- Order actions
- Customer notifications
- Analytics Dashboard
14-day free trial
ADVANCED PLAN
$49.99 / month
- Includes 350 Merges + 15¢/Merge
- Automatic order merging
- Manual order merging
- Order actions
- Customer notifications
- Analytics Dashboard
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (85)
We use this app, however, be very careful with settings. As far as I can see, the defaults could cost you. Last year we merged several thousand $ worth of orders but it seems the the app created new orders as if it they were additional sales. Shopify then overestimated the 1099 to the IRS—showing elevated sales.
As a sole proprietor or LLC, you'd need to enter the excess as "returns and ...
This app has made us lose over $6,000. They were DUPLICATING our orders instead of merging them.
We found out about this bug, reached out to them with ZERO response on their part.
We escalated the issue to Shopify, and TrioM didn't even reply to them.
I honestly have no words for how poorly the situation was handled.
DO NOT USE THIS APP!!!! PLEASE!!! THIS APP DUPLICATES ORDERS AND LOST ME OVER $25,000 WORTH OF PRODUCTS. PLEASE PLEASE PLEASE UNINSTALL THIS ALL IMMEDIATELY! I CANNOT EXPRESS HOW MUCH I HATE THIS APP.
I had a terrible experience with this app. Due to some issue on their end, they decided to give my item away for free without my consent, causing me to lose $512! I had no choice but to cancel the order, and the entire process was frustrating and unprofessional. This app is unreliable, and I definitely *do not recommend* it to anyone. Stay away if you value your time and money!
Due to the app not marking the orignal Meta order as fulfilled, All the Meta orders were all refunded. Lost alot of money using this app. Not recommended if you use Facebook or Instagram for order merger.
Support
App support provided by Trio M.
Resources
Launched
April 18, 2019
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders
-
View products
Inventory, products, or collections
-
Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order details, shipping information, or third-party fulfillment
-
View other data
Locations
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