Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

Pricing
$36/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (20)

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different ... more
  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front
Highlights
Works with the latest themes

Languages

English

Works with

  • Amazon
  • eBay
  • Magento 2
  • OpenCart
  • Cs-Cart

Categories

Pricing

Enterprise Plan

$36 / month

  • $36 for Two Agents
  • Multiple Stores
  • 50+ Apps
  • Unlimited Mailbox
  • All Enterprise Plan Features

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (20)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 4, 2024

I used Webkul Helpdesk Support—UVdesk and was impressed by its user-friendly interface and intuitive design.

The standout aspect was the exceptional support from the Webkul team—they were responsive and knowledgeable, always going above and beyond to help.

This platform has significantly improved my customer service workflow, making it a fantastic tool for any business looking to enhance its ...

PE - Flawless Bloom LLC
United States
5 months using the app
Edited April 26, 2019

WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.

We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.

Any ...

Verycanadian
Canada
9 months using the app
June 5, 2018

I love this App! The features are Awesome and there is so many! the price beats every other app in the Shopify Market. I had to contact customer service to an error made from my end and they gave top support and ensuring that my site was up and running again and maintained contact at all times. 5 Star all round for the Team at UVDesk! Thanks Guys! :)

Feathersnjewelz
Australia
7 months using the app
Edited January 6, 2021

Good app we highly recommend this for those who need a ticketing system. Thank you for assisting us.

Prime Goods
Philippines
4 months using the app
Webkul Software Pvt Ltd replied October 1, 2020

Hi, Thank you for the review.
As we have checked, the support team has responded to all the query well in time, so request you to check the spam too.
The team is again trying ...

May 27, 2018

This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!

Hanscafe
Singapore
3 months using the app

Support

App support provided by Webkul Software Pvt Ltd.

Developer

Webkul Software Pvt Ltd

H-28, Sector 63, Noida, UP, 201301, IN

Launched

May 19, 2017

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