Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.9 (795)
Developer
Channelwill

Turn customer service into a profit center with Willdesk all-in-one AI support & marketing platform.

Willdesk, from ChannelWill, with order tracking, FAQ page, helpcenter, help desk, email, livechat, AI ChatBot, Messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, Parcel Panel, TrackingMore API,Integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app.

Willdesk, from ChannelWill, with order tracking, FAQ page, helpcenter, help desk, email, livechat, AI ChatBot, Messenger, Instagram, WhatsApp, social media, ticketing system, multiple stores, Parcel Panel, TrackingMore API,Integrated into one platform, no need to install other tracking apps. Willdesk works with Shopify Flow to help you turn your customer service into a profit center, and streamline your Shopify store operations. Also, revert customers through the mobile app. more
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Help center.
  • Manage the inbox tickets from multiple social media, Email in one platform.
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style
Highlights
Popular with businesses in United States
Works with the latest themes

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, and Turkmen

Works with

  • Shopify Flow
  • Checkout
  • Parcel Panel, Loloyal loyalty
  • Klaviyo,Mailchimp,One
  • TrackingMore, EcomSend Pop Ups
  • Gmail, Zoho,Outlook, Godady
  • Dropshipman,SEO Ant
  • Messsenger,Microsoft 365

Pricing

Free

Free

  • Unlimited agent
  • 1 store
  • 20 conversations
  • Order track 20 orders
  • Live Chat
  • Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Instagram

Starter

$16.90 / month

or $152.25/year and save 25%

$12 per each additional 100 conversations

  • [Early Bird Offer $11.83]
  • Unlimited agent seats
  • 100 conversations
  • Order track 100 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-day free trial

Basic

$42.90 / month

or $360.36/year and save 30%

$12 per each additional 100 conversations

  • [Early Bird Offer $30.03]
  • Unlimited agent seats
  • 500 conversations
  • Order track 500 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-day free trial

Pro

$149.90 / month

or $1,259.16/year and save 30%

$10 per each additional 100 conversations

  • [Early Bird Offer $104.93]
  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Social media

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (795)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective live chat feature, which enhances customer engagement. The app is noted for its affordability and ease of integration, even in its free version. While some merchants desire more analytics, the available AI and multilingual support significantly boost service quality. The customer support team is also praised for their quick and professional assistance.

January 3, 2025

We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.

QLIFE WELLNESS
United States
3 months using the app
Channelwill replied January 5, 2025

Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team

November 8, 2024

I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)

Boutique Leelooart
Canada
5 days using the app
Channelwill replied November 9, 2024

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Best regards,

Emma
Willdesk Customer Support Team of Channelwill

October 10, 2024

Very good support. They where presistant and worked to solve my problem.

Sjölotsen
Sweden
11 months using the app
Channelwill replied October 13, 2024

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!

Emma
Willdesk Customer Support Team

Support

App support provided by Channelwill.

Developer

Channelwill

WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK

Launched

February 22, 2021

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