Xenforum vs Community Builder Side-by-side Contrast December, 2023

Xenforum vs Community Builder Comparison

This side-by-side comparison aids individuals who are puzzled relating to selecting between Xenforum and Community Builder to situate the best Shopify Forum app for their ecommerce company demands. It examines the needed attributes of both Shopify Forum apps to aid merchants on the other hand their services and making an informed option.

To aid individuals in picking between Xenforum and Community Builder to find the best-suited application, below is a checklist of both application pros and cons, along with a contrast of their normal application features, including functions, built-for Shopify certification, price, complimentary trial accessibility, application store score, and free application choices.

Xenforum vs Community Builder Summary



Rating: 3.6/5 ⭐️
Developer Name: app1pro

Xenforum by app1pro provides a professional forum at a very reasonable monthly fee that should be within the reach of most Shopify store owners.

Whether you need to improve customer support, run product pre-sales Q&As, facilitate general discussions, offer promotions/discounts or allow private discussion groups in related topics, Xenforum helps you achieve it with a well-established forum app.

Though there is no free version available, the 7-day free trial allows you to try before you buy.

Free Trial: yes
Free Plan: No
Price Starting from: $19/month
Built For Shopify: No
  • Build a network of loyal customers by creating a professional forum
  • Forum members can create/reply to topics using a WYSIWYG editor, mention, search, like and upload images
  • Easy to edit profiles and set notifications for users
  • Easy to manage topics/posts and users from the admin page or storefront view
  • Designed for easy mobile and desktop use
  • Customizable colors, menus, CSS and JS
  • SEO-friendly – helps you increase organic traffic to your store
  • Easy to install and use
  • Pro plan includes email service
  • Low monthly fees
  • No free version
  • Short free trial (7 days only)

Community Builder

Rating: 5/5 ⭐️
Developer Name: Garner Labs

Community Builder is a Shopify forum app from Garner Labs. It’s a little different from the other apps reviewed here in that it is geared totally towards Facebook forums.

This app is all about adding another “touchpoint” with customers to better understand and connect with them. It allows you to discuss products and help out with customer queries on Facebook, growing relationships and building a loyal following.

However, it is done on Facebook rather than directly from your store. This may work well if you have a large customer base of avid Facebook users who won’t hesitate to join a Facebook-based forum (there are currently over 10 million groups).

Free Trial: yes
Free Plan: No
Price Starting from: $4.99/month
Built For Shopify: No
  • Displays a widget to invite customers to join your Facebook community
  • Widget displayed from the Order Confirmation page and after checkout
  • Create a new channel for customers to ask questions and interact with you
  • Can create awareness of offers and gather customer opinion/feedback
  • Conduct simple-to-respond-to surveys
  • Generate new leads from other Facebook users
  • Demonstrate additional value for customers
  • Customizable with your own text and description
  • Simple to install and set up an instant Facebook group community
  • Easy-to-use interface
  • Lack of reviews from Shopify merchants
  • Takes users off your store (to Facebook)

Xenforum vs Community Builder Comparison Conclusion

It requires effort and time to contrast and assess the attributes of the various Shopify Forum apps to locate the ideal choice. Shopify store owners have to evaluate pertinent details to make the optimal option for their needs.

This side-by-side comparison overview does the difficult work of fetching the Forum apps for sellers to contrast and assess the top options for different Forum Shopify apps.