Top 5 Best Shopify Review Apps [April, 2024]
| Last updated April 21, 2024
This guide helps ecommerce store owners to compare and find the best review app for Shopify. Review apps are popular for ecommerce businesses that want to include customer driven marketing that can drastically improve your store. In order to grow a Shopify store, gathering and promoting great customer reviews is essential. The best way to do this effectively and efficiently is by using a tool such as the apps below which can help you not only to build more reviews, but also leverage them for conversion and SEO, driving more sales, more profits, and more growth!
However, with the variety of Shopify apps for reviews, it can be challenging to find the ideal app for store owners’ individual needs.
To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options.
This guide compares five companies for merchants to review and find the optimal review app for their needs. To help them make an informed decision, a quick comparison table of the best review Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.
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Quick comparison of the best Shopify review apps
| # | App Name | Developer Name | Pricing | Rating | Free Trial | Image | Action |
|---|---|---|---|---|---|---|---|
| 1 | Hulk Product Reviews | HulkApps.com | $0/month | 4.7/5 ⭐️ | no |  |
Get app |
| 2 | Loox Product Reviews & Photos | Loox | $9.99/month | 4.9/5 ⭐️ | yes |  |
Get app |
| 3 | Growave: Loyalty & Wishlist | Growave | $49/month | 4.8/5 ⭐️ | yes |  |
Get app |
| 4 | Stamped Product Reviews & UGC | Stamped.io | $23/month | 4.7/5 ⭐️ | yes |  |
Get app |
| 5 | Yotpo: Loyalty & Rewards | Yotpo - L&R | $199/month | 4.7/5 ⭐️ | no |  |
Get app |
Top Shopify review apps reviewed
Table of contents:
Hulk Product Reviews
Hulk Product Reviews is a Shopify app designed to let customers leave detailed reviews on your store. It supports photo and video content, which adds credibility and a personal touch to customer feedback. The app offers several customizable layouts, allowing you to choose how reviews appear on your site. This flexibility helps integrate reviews seamlessly into various parts of your store, improving customer engagement.
The integration with Google Shopping helps keep all reviews in one place, making them easy to manage. Hulk Product Reviews also includes an average rating widget for quick feedback, which gives potential customers an overview of your store’s quality. The product Q&A feature addresses customer questions, helping to reduce returns and increase customer satisfaction.
For merchants, Hulk Product Reviews offers tools to increase credibility and trust. It allows you to incentivize photo reviews with discounts, encouraging customers to share detailed feedback. This fosters a sense of community and authenticity, which can lead to stronger customer loyalty. Automated email features can share positive reviews and request new ones, helping build a stronger brand image.
Overall, Hulk Product Reviews is a valuable app for Shopify stores. It enhances social proof, increases trustworthiness, and can drive more conversions. Its user-friendly design, extensive customization options, and helpful customer support make it popular among Shopify store owners.
- Free plan available
- Supports customizable layouts, allowing you to choose how reviews appear on your site
- Integrates with Google Shopping, which stores all reviews in one place for easier management
- Includes an average rating widget, providing quick feedback and boosting customer confidence
- Has a product Q&A feature that addresses customer questions, potentially reducing returns
- Allows you to import existing reviews using the Yotpo integration, streamlining the migration process
- Supports photo and video reviews, adding credibility and visual proof to customer feedback
- Automated email features let you request new reviews and share positive ones, aiding in brand-building
- Encourages photo reviews by offering discounts, fostering a sense of community and authenticity
- Offers integration with other popular platforms, making it versatile for Shopify stores
- Customer support is known for quick responses and customized solutions, helping with setup and ongoing use
- No free trial
- The app's backend can sometimes be challenging to navigate, especially for those new to using Shopify apps
Loox Product Reviews & Photos
Primarily, Loox helps you turn customers into advocates with glowing reviews that market and sell your brand. These reviews can contain images and videos, helping you add user-generated content (UGC) around the social proof. What’s more, Loox does all this work for you without you barely having to lift a finger. It certainly won’t take up much of your time as the process is largely automated once you get it up and running.
The smart, fully automated and customizable review request emails can be scheduled to be sent after delivery time or after purchase. Then you sit back and wait for the reviews to roll in.
- A quick and easy installation process (no coding required for any Shopify or Shopify Plus theme)
- Mobile-friendly and responsive setup
- Quick email setup for review and referral requests
- Import of reviews from any source
- One-click AliExpress reviews importer and built-in imports for all other review apps
- Seamless integration with Facebook and Google – including Google Shopping ads, Google Search (Rich Snippets), Facebook Pixel, Facebook Reviews tab, etc.
- Maintaining control of moderation – you decide which product reviews get published
- A feature to reply to reviews in public
- Great loading speed
- Inline SEO – display product reviews and ratings on search results with Rich Snippets
- The option of a Happy Customers page with all product reviews in one place
- Customizable appearance of reviews to fit your brand
- Responsive support team 24/7
- Availability in English, French and 17 other languages
- Occasional comments from users with installation issues but the support team usually jumps onto these problems quite quickly and offers solutions
- Occasional moans about the price but they are far outweighed by happy customers
- No inbuilt review translation – but the app does integrate with Weglot to allow translation with the more advanced plans
Growave: Loyalty & Wishlist
Growave is an all-in-one Shopify Loyalty App for small and medium-sized businesses that helps them reach, engage, and convert their customers. The app offers a variety of tools, such as reviews, Wishlists, Q&A, Loyalty and Referral, Social login, Instagram galleries, and more. Growave will easily replace 4-6 different apps on your store and save a ton of money for you.
Growave’s Starter plan offers a Loyalty and Rewards feature with a points-based program with an ability to customize the way how your customers can earn points. The Growth plan features an extensive point, VIP tiers, and referral programs to match your business niche. If you would like to scale-up your loyal customer base, then Growave might be exactly what you are looking for.
Growave integrates with top Shopify apps such as Omnisemd, Klaviyo, FirePush, PageFly, Gorgias and many more. Also, it is integrated with most Shopify themes.
- Free 14 day trial available
- Free plan available
- Helps you to retarget customers with personalized wishlist emails and discount codes. Automatically sends targeted email
- Provides a comprehensive suite of marketing tools tailored for small and medium-sized businesses
- The Medium plan offers great customization options for the Loyalty and Rewards feature
- The Growth plan provides additional features like extensive points systems, VIP tiers, and referral programs. This scalability enables businesses to align loyalty programs with their niche and growth goals
- Passionate and proactive back-end customer service for their new and existing users alike
- Analytics – you can see engagement metrics, the most wanted items, customers’ wishlists, and export data in a CSV file format
-
Some integrations with Shopify 2.0 require customization
-
Some language or grammar in their default replies might not be perfect English but are easily customized
- Free plan has Growave branding
Stamped Product Reviews & UGC
Stamped.io is another leading ecommerce management platform with great customer review functions. Stamped.io is designed to build trust and social proof on ecommerce pages in order to increase conversion rates and encourage sales. It does this with a range of display widgets, including visual customer review snippets. Furthermore, these rich snippets are primed to boost the store’s SEO.
- Free plan available
- 7 day free trial
- Provides an in-email review request form to generate more customer reviews (allows shop owners to be proactive in seeking out reviews)
- Customers can leave reviews directly in the email, meaning they don’t need to click through to another form, and therefore lowering the barrier to action
- As well as using easy templates, users can customize emails to suit their brand and their customers
- Premium plan allows for photo, checkout and video reviews, as well as features like net promoter score and Instagram curation
- The premium plans also have additional handy features such as allowing users to share reviews across several stores and some great community engagement features such as Q&A and surveys to measure customer satisfaction and loyalty
- The free monthly plan is very light on features (50 orders/month)
Yotpo: Loyalty & Rewards
Looking for something to take customer loyalty and brand engagement to the next step? Yotpo’s Loyalty & Referrals platform delivers on all fronts. As a business, creating a foundation for great connections between you and the customer has always been a priority, especially since in the digital world, interactions are rarely face to face. By integrating rewards and referral incentives into one unique package, Yotpo is looking to be are the forefront of nurturing customer relationships and brand growth.
Yotpo is a Shopify Plus technology partner and fully approved by Google.
Its free status is part of the reason why it’s received over 2000 positive reviews but this is also due to the fact that it works really well.
It’s no surprise that Yotpo is the leading app for gathering reviews on Shopify Plus stores.
- Entry level package is free
- Plenty of analytics including being able to monitor and evaluate your loyalty strategies and referral program's ROI, AOV, LTV, and more
- Customize, launch, and manage your loyalty and rewards program with no code
- Motivate repeat purchases and engagement with diverse rewards and VIP tiers
- Deploy a tiered program based on points, spend, purchases, or referrals
- Yotpo's products work together to create a loyalty experience, not just a program
- Helps you generate and collect customer reviews for social proof, which helps to increase sales
- Sends emailed review forms to make it easy to increase your review numbers
- Showcases reviews in widgets and store tabs, email campaigns, digital ads, and social media channels
- Can repurpose reviews, feedback, and social posts into ads (in the paid version)
- Builds more trust, drives more traffic, and boosts conversions
- Leading insights tool helps identify opportunities to improve customer experience, analyze customer sentiment, forecast trends and benchmark against competitors
- Allows you to easily moderate the reviews you receive
- No free trial available
- Price of the Gold version maybe not suitable for smaller start ups that are on a tighter budget
How to find the best review Shopify app?
These five review apps for Shopify are ranked based on the following criteria:
- Features
- Price
- Rating on the Shopify app store
- Free trial availability
- Free app options
- Compatibility with other top apps
- Number of apps the app provider operates
- Pros and cons
- Built for Shopify badge
- Reviews and assessment by AcquireConvert
What are Shopify review apps?
Shopify review apps are critical to the success of any Shopify e-commerce business because consumers rely on other customer’s reviews and can be greatly influenced by them when deciding to buy a product (or not). Along with referral marketing, reviews are one of the peer-driven areas of marketing which can make or break your business. Sure, you could sift through and manage your reviews manually, but if you are serious about your business, you really should be streamlining this process by using an online tool to help your optimize your reviews process.
Why Should I Use a Shopify Review Tool?
Shopify review tools provide specific solutions to help you track reviews, and most importantly to gather more positive reviews in order to grow your business. Using a review app or tool can also help with your SEO, as they will let your reviews be visible in Google search results, thus driving more organic traffic to your shop. These tools typically involve some level of investment, but you will see a good return on your investment if you choose the right tool. Additionally, it is often possible to find good deals on ecommerce tools, such as black Friday specials, so if you keep your eyes peeled you may be able to get a fantastic Shopify management tool for a steal.
Are reviews good for social proof in ecommerce?
Reviews are essential for social proof in e-commerce because they influence customer trust and buying decisions. When potential customers see positive feedback from others, they gain confidence in the product or service, making them more likely to purchase. Reviews provide insights into product quality, reliability, and customer service, which can be more persuasive than marketing claims.
Moreover, reviews contribute to a sense of community, as customers share their experiences with others. This can lead to increased customer engagement and brand loyalty. The presence of reviews, even mixed ones, can enhance a store’s trustworthiness, as it reflects a transparent business approach.
In e-commerce, reviews can also improve SEO by providing rich snippets that make product listings more attractive in search results. They can also reduce return rates by helping customers make informed choices. Overall, reviews play a crucial role in building credibility, fostering trust, and boosting sales in e-commerce.
Conclusion: Best Shopify review apps
It requires time and effort to compare and evaluate features of the various different review Shopify apps to find the ideal option.
Shopify store owners must evaluate relevant information to make the optimal choice for their needs.
This guide does the challenging work for merchants by comparing and evaluating the top choices for different review Shopify apps. The results of our analysis of the best review Shopify apps are listed below:
Hi, I’m Giles Thomas.Founder of AcquireConvert, the place where ecommerce entrepreneurs & marketers go to learn growth. I’m also the founder of Shopify agency Whole Design Studios.