[7] Best Platforms to Hire Ecommerce Freelancers Online

Last updated February 12, 2019

If you’re an eCommerce entrepreneur or marketer selling products online and want to sell more without having to take on more work, we’ve got an amazing selection of platforms to find eCommerce freelancers and specialists online.

Every eCommerce business comes to a point where it’s necessary to hire eCommerce talent to support the growth and maintenance of the business.

Whether it’s customer service, product listing, marketing, advertising, or store development, all of the tasks of maintaining a growing eCommerce business will become too much for the sole owner.

Do you agree?…There’s just not enough hours in the day!

In this article, we’ll highlight the following:

  • 10 common eCommerce freelancers to hire for while scaling
  • Typical hourly rates for the 10 common eCommerce positions
  • 7 freelance platforms to hire eCommerce virtual assistants and experts

Why Consider Hiring eCommerce Freelancers?

With the freelance economy growing so rapidly around the world, and especially in the United States, hiring freelancers over full time employees offers a wide variety of benefits to small and medium sized business owners.

According to the recent “Freelancing in America 2018” study, it’s estimated that over ⅓ of the US is participating in freelancing and it’s estimated that over 50% of the US population will be involved in the freelance sector by 2027.

Here’s a few benefits of hiring freelance over full-time employees.

1. Hiring freelancers is more flexible

If you’re hiring an eCommerce specialist for your business, you’re not locked into any contracts or certain amount of hours that you must work with them.

Hiring freelance means that you can work with them as needed for your business.

Have a project that needs to be completed. Tap into an eCommerce expert to help with the work then pause them until the next project is ready.

Similarly, keep closer management of your budget and end work arrangements as needed if you don’t have enough money to complete the work or your business is going through a slow period.

2. Freelancers can work while you’re sleeping

Most eCommerce businesses operate throughout the night as they cater to customers all around the world.

This can be difficult to maintain if you’re only hiring full-time employees in your direct area.

When you hire freelancers for your business, you can tap into professionals all around the world that are able to work on different time zones and cover your business tasks while you’re sleeping.

3. Freelancers don’t have traditional employee overhead costs

Hiring freelance talent as independent contractors means that you don’t have to deal with the normal employee overhead, i.e. fixed salaries, workers compensation, retirement benefits, health benefits, etc.

As you scale your business and team of eCommerce specialists, you save money that you can invest into other areas of your company’s growth.

4. Hiring freelancers gives you a much wider network of talent to choose from

When you’re only hiring eCommerce talent on a full time basis, you’re limited to the people in your direct area that are able to come into your office and work from that location.

This can be limiting. This, however, is not the case when hiring virtual assistants and freelancers for your business.

You have access to millions of eCommerce professionals from all over the world when hiring remotely and creating a remote eCommerce company.

10 eCommerce Freelancers to Hire in 2019

If you’re thinking about hiring eCommerce virtual assistants or specialists for your business, it’s important to know the areas where other business owners are having a lot of success.

Below, we’ve outlined the top 10 most common eCommerce professionals that other eCommerce business owners are hiring for and having success with.

1. Amazon PPC

The Amazon Marketplace has become a top channel for sellers online in the past 10 years and it’s showing no sign of slowing down. If you’re selling on Amazon and starting to see success, the next step is investing into the Amazon PPC platform.

However, it’s not a platform that you can perfect within days. It’s an intricate PPC system that requires expertise in order to best utilize and make the most of your ad dollars.

To mitigate the risk of wasting your hard earned money on Amazon PPC ads, you can hire an Amazon PPC specialist to handle the strategy and implementation for you.

Typical hourly rates:

  • Outside the US: $10 to $20 per hour
  • US based: $35 to $75 per hour

Typical agency rates:

  • Outside the US: $10 to $100
  • US based: $50 to $150

2. Shopify Development

Shopify is one of the most popular eCommerce platforms where you can build your online store and manage all aspects of operations and growth.

If you’re looking to expand into a Shopify store, hiring someone with years of experience setting up stores for similar-sized companies can be a major time and money saver.

Imagine trying to learn an entirely new eCommerce platform yourself while running the other aspects of your eCommerce business. It’s just smarter to hire it out to a Shopify specialist.

Typical hourly rates:

  • Outside the US: $9 to $30 per hour
  • US based: $35 to $75 per hour

Typical agency rates:

  • Outside the US: $10 to $100
  • US based: $50 to $150

3. Facebook Advertising

Do you see the potential of Facebook ads driving potential traffic and customers to your online store, but are afraid of getting into it?

Getting Facebook ads off the ground doesn’t have to be a massive investment, especially when you hire the right Facebook Ads specialist for the job.

They can meet with you, understand your budget and goals, present a game plan they think would meet your goals, then slowly implement it over time so that it meets within your budget and aligns with your long term plan.

Similarly, if you’ve started your own Facebook Ads, but just don’t have the time to manage them anymore, a Facebook Ads freelancer can be an amazing solution to taking it off your plate.

Typical hourly rates:

  • Outside the US: $9 to $30 per hour
  • US based: $35 to $75 per hour

Typical agency rates:

  • Outside the US: $10 to $100
  • US based: $50 to $150

4. Google Adwords

Just like Amazon PPC and Facebook Ads, Google Adwords offers an amazing opportunity to get your business and products in front of the right eyeballs.

If you have keywords that you’re already ranking well for, it could be worth a shot hiring a high level Adwords specialist to set up a few initial campaigns so you can see what the costs look like.

Typical hourly rates:

  • Outside the US: $9 to $30 per hour
  • US based: $35 to $75 per hour

Typical agency rates:

  • Outside the US: $10 to $100
  • US based: $50 to $150

5. Product Graphic Design

Every eCommerce business requires graphic design work at some point or another. Creating new logos. Editing product photos for your website or the different marketplaces you sell on. Designing special promotion coupons. Building infographics.

While we can all use Canva to spin up our own graphics, hiring a professional graphic designer that you can tap into as you have new projects is much more practical and effective.

Typical hourly rates:

  • Outside the US: $9 to $30 per hour
  • US based: $24 to $75 per hour

Typical agency rates:

  • Outside the US: $10 to $100
  • US based: $40 to $75

6. Customer Service

Who else hates customer service emails and phone calls? As a business owner, it just isn’t where you should be spending your time.

Once your eCommerce business reaches a point where customer service emails, returns, refunds, cancellations, etc. are a norm, it’s time to find a customer service freelancer to take it off your plate.

Typical hourly rates:

  • Outside the US: $6 to $15 per hour
  • US based: harder to find on contract basis in the US. Most situations turn into an employee type relationship.

Typical agency rates:

  • Outside the US: $10 to $30
  • US based: $20 to $60

7. Website Design

When running an eCommerce business, conversion rate optimization on the traffic that you’re getting to your site is the name of the game. How can you convert more of your visitors to actually buying from your site?

Having a modern and well-established web designer on your team that can update product pages, understand customer interactions with the site, and make modern updates for mobile usage can go a long way in growing your eCommerce business.

Typical hourly rates:

  • Outside the US: $9 to $30 per hour
  • US based: $35 to $75 per hour

Typical agency rates:

  • Outside the US: $10 to $100
  • US based: $50 to $150

8. Amazon Experts

If you’re running an eCommerce business and not selling on Amazon yet, my guess is that it will be a thought sometime in the near future.

Simply due to the volume of customers that use Amazon on a daily basis, it’s an eCommerce channel that’s tough to ignore.

If you’re not familiar with the intricacies of selling on Amazon, it’s smart to hire an Amazon Expert that has seen the many changes the marketplace has gone through so you can make sure to start your Amazon selling on a solid note.

Typical hourly rates:

  • Outside the US: $20 to $35 per hour
  • US based: $30 to $75 per hour

Typical agency rates:

  • Outside the US: $10 to $100
  • US based: $50 to $150

9. Ecommerce SEO Specialists

If you’re running an online store and you’re not seeing strong organic traffic for your products, there may be a problem with your SEO.

Now, if this isn’t one of your key strengths, you can tap into an eCommerce SEO specialist to evaluate your current listings, come up with suggestions of how to change the copy and keyword focus, then implement the changes for you.

Typical hourly rates:

  • Outside the US: $20 to $30 per hour
  • US based: $25 to $75 per hour

Typical agency rates:

10. Product Sourcing

Last, but not least: product sourcing. If you’re sourcing your products for the first time or are adding a new line of products to your eCommerce business, you may want help from someone that has sourced similar products or that has experience doing it overseas.

Whatever the case may be, getting a product sourcing expert on your team can be super useful so you make sure the manufacturer or supplier that you work with is reliable and can meet all of your product needs.

Typical hourly rates:

  • Outside the US: $20 to $40 per hour
  • US based: $25 to $75 per hour

Typical agency rates:

  • Outside the US: $30 to $50 per hour
  • US based: $35 to $85 per hour

The next step in the process of hiring freelancers to grow your eCommerce business is finding the right platform to use to find and hire the right people for your specific business.

7 Platforms to Hire eCommerce Freelancers 

As the eCommerce market has grown over the past 10 years, more and more platforms have have been established to help in the process of finding great eCommerce talent.

Here’s a list of 7 that you can tap into for the different needs of your eCommerce business.

1. FreeeUp: FreeeUp started in 2015 specialized for Amazon sellers looking for specialized Amazon freelance talent and virtual assistants. Over the years, it’s stayed true to its founding principles and now offers top Amazon, eCommerce, marketing, and web design freelancers from all over the world.

FreeeUp is different from other platforms in that they receive thousands of applications each week, put each person through an interview process, then only allow the top 1% of applicants into the network.

2. Storetasker: Storetasker started and continues to operate as a freelance marketplace specialized for finding Shopify help in design, development, and marketing. Their core competency is Shopify and they work primarily with Shopify store owners.

3. TopTal: TopTal started after their founders had frustrations working as and finding reliable web development talent. Over the years, they have evolved and grown into a top freelance marketplace to find web developers, designers, marketers, and even financial experts.

Similar to FreeeUp, they have a pre-vetting process and only allow the top 3% of applicants into their network.

4. Upwork: Upwork is one of the largest freelance marketplaces online with millions of freelancers and agencies offering their services from all over the world. You can find almost any service that you could think of through Upwork due to their massive size and can be a great solution while searching for the right person.

5. Fiverr: Fiverr started as a website mainly for design-based projects that were only $5 in price. A lot has changed since they first were founded and they now offer a wide variety of design freelancers and experts available to help with growing your business. From designers to voice over specialists to video editors, Fiverr is the platform for design based work.

6. OnlineJobs.ph: OnlineJobs.ph is a lower cost freelance marketplace where you can hire pre-vetted and trained talent from the Philippines. The marketplace specializes in connecting business owners with reliable freelancers living and working in the Philippines.

7. Shopify Experts: Shopify Experts is a branch of Shopify that specializes in helping their store owners to hire Shopify talent for the many needs of their online store. Set up experts, Shopify marketing experts, 3d modeling experts, photographers, designers, developers, etc.


If you’re an eCommerce business owner, hiring will be a pivot point you’ll eventually reach and you’ll need the right resources to do it correctly.

Tapping into freelance platforms like the ones outlined in this article will help to mitigate any potential issues that could come of hiring freelance talent online.

If you have any questions regarding hiring for your eCommerce business, drop them in the comments below and we’ll help you navigate through the process.

If you’re an eCommerce business owner that’s already hiring eCommerce freelancers, what’s been your biggest success?

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giles thomas


Hi, I’m Giles Thomas. Founder of AcquireConvert, the place where ecommerce entrepreneurs & businesses go to learn how to increase conversions & profits. I’m also the founder of ecommerce growth agency Whole Design Studios. I’m a head marketing mentor at the Google Launchpad Accelerator & Google Marketing Expert. Ps. Check out my new blog RisePro.co


2 Responses or Pingbacks

  1. CGI Flythrough says:

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  2. Microsoftnumber support says:

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