Cashify COD Order Confirmation
Cashify COD Order Confirmation is an app designed to tackle the issue of unwanted, fake, or fraudulent Cash On Delivery (COD) orders. It assists in reducing logistic expenses that affect store revenue and profit. The app features automated IVR calls for COD and prepaid order verification, enhancing the authenticity of orders. It offers multiple verification modes, including OTP Verification, IVR Call, and SMS, providing flexibility for store owners. When a customer confirms or cancels an order, the app tags it in the Shopify system, simplifying order management. This tag system aids in efficiently filtering orders. Additionally, “Cashify COD Order Confirmation” is user-friendly, requiring no coding knowledge for setup, and it extends its phone number verification feature to both COD and prepaid orders.
- Auto order confirmation via IVR phone call, SMS or OTP for COD orders
- Reduces product return ratio from fake/dummy orders
- Customizable IVR, SMS and OTP messages for customers to confirm or cancel the order
- Immediate messages sent to mobile number provided at checkout
- Customer input is required to confirm/reject order
- Orders without required action marked as “pending”
- Reattempts at confirmation can be enabled
- Tagging system to filter and process orders easily
- Free to install
- Well-established app with many good reviews from Shopify merchants
- Responsive support team
- No free trial
- A few configuration issues for clients
- IVR calls may have accents that some customers cannot understand or display a “spam” warning
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