Top 7 Best Shopify Order Tracking Apps [November, 2024]

iTrack – Order Tracking enhances stores by providing comprehensive order tracking capabilities. This app benefits store owners and customers alike, streamlining the order tracking process and boosting customer satisfaction. Store owners can generate and customize their tracking pages with iTrack, aligning the tracking experience with their store’s branding for a seamless customer experience.

Moreover, iTrack offers controlled or even fake tracking times. This feature proves invaluable for dropshipping businesses grappling with slow delivery times, as it enables store owners to manage customer expectations more effectively. It also significantly reduces customer support queries by offering detailed, up-to-date tracking information.

Designed with dropshipping businesses in mind, iTrack tackles common challenges such as slow delivery times and the necessity to disguise the origin of shipments. The app’s automated delivery tracking system saves store owners time by automating updates on order status. iTrack also supports real-time analytics and UTM parameters, allowing store owners to monitor their marketing campaigns’ performance and ROI.

iTrack stands out for its ease of use, requiring no coding for setup and integrating seamlessly with any Shopify theme. The app’s design focuses on enhancing the user experience for both store owners and customers. The ability to fully customize the tracking page helps businesses maintain their branding and provides a professional look to their tracking system.

Customers benefit from clear and consistent communication about their order status, which enhances trust and satisfaction with the shopping experience. For store owners, iTrack offers reduced workload related to customer inquiries, improved delivery management efficiency, and valuable insights into delivery performance that can help optimize shipping processes.

Parcel Panel Order Tracking, a Shopify app by Channelwill, enhances the post-purchase experience since its launch in January 2019. It’s renowned for real-time order tracking, enabling proactive management of delivery exceptions. The app automates shipping notifications, keeping customers updated on their order status. A key feature is its customizable, multilingual tracking page, aligning with the brand’s image and catering to a global audience. The app’s smart upsell system utilizes the tracking page for promoting products, aiding in sales growth.

It also offers robust analytics for shipping optimization and a unique feature for dropshippers to hide the Chinese origin of products. Known for its smooth Shopify integration, the app supports a range of languages including German, English, Spanish, French, and Chinese. Its comprehensive support system operates 24/7, ensuring assistance for any queries. This combination of features makes Parcel Panel a highly effective tool for improving shipping processes and customer service

Built for Shopify

The Track123 Order Tracking Upsell provides a comprehensive solution to enhance both merchant and customer experiences on Shopify. This app streamlines shopping and post-purchase processes with several key features. It enables merchants to create a customized tracking page that aligns with their brand, offering a seamless experience for customers. Additionally, the app includes a dropshipping mode that allows for the hiding of specific keywords or carriers in tracking details, which is particularly beneficial for merchants and customers alike.

Furthermore, Track123 automates the synchronization of PayPal tracking, displays estimated delivery dates, and significantly reduces customer inquiries about order status. It also offers personalized product recommendations during the order tracking process, presenting a unique opportunity for merchants to increase sales through strategic upselling. The app’s comprehensive analytics tools provide merchants with valuable insights into tracking and delivery performance, enabling data-driven decisions to enhance shipping strategies.

Customers benefit from Track123 by experiencing reduced anxiety through real-time order updates and a branded tracking experience, which leads to higher satisfaction and loyalty. The app supports over 1200 couriers and offers features ideal for businesses with global sourcing needs, making it a versatile choice for many Shopify store owners.

Track123’s design emphasizes usability with an intuitive interface that allows for easy navigation by both merchants and customers. Its straightforward setup ensures quick integration into Shopify stores without the need for extensive technical knowledge. By providing a branded and customized tracking experience, the app helps merchants maintain brand consistency even in post-purchase interactions.

AfterShip Order Tracking enhances the post-purchase customer experience by offering advanced order tracking and analytics. The app specializes in providing live shipment updates through branded tracking pages, tailored to match the store’s aesthetic and including personalized product recommendations. These pages not only keep customers informed about their order status but also present opportunities for additional sales.

A key feature of AfterShip is its ability to send timely email and SMS notifications, significantly reducing customer anxiety about their orders and cutting down on WISMO (Where is my order?) inquiries. The app also includes a comprehensive shipment analytics dashboard, which allows merchants to monitor carrier transit times, on-time rates, and identify any delivery exceptions. Another innovative component of AfterShip is its AI-powered estimated delivery date widget. By providing estimated delivery dates on product description and checkout pages, it helps to build buyer confidence and reduces uncertainty regarding delivery times. The app’s built-in analytics offer valuable insights into shipment status and on-time performance, aiding businesses in optimizing their shipping strategies.

AfterShip supports a wide range of couriers, over 800, making it a versatile choice for global shipping needs. It also offers multilingual support, ensuring a broader reach to customers worldwide. The app’s 24/7 live chat support is a testament to its commitment to customer service, ensuring any issues are addressed promptly and effectively.

17TRACK Order Tracking simplifies the e-commerce order tracking process and it supports global tracking, allowing both international and domestic package tracking. The app offers a customized tracking page on the merchant’s website, enabling self-service order lookups for customers. This feature enhances customer experience by providing quick access to order status. It also sends email notifications to customers for updates on their order status, reducing customer service inquiries. Its buyer protection feature secures customer orders against loss, damage, or delay. 17TRACK also provides shipment insights, aiding merchants in optimizing shipping strategies.

Noted for its user-friendly interface, the app supports numerous global carriers and is available in multiple languages, including English, Chinese, French, and German. It offers customization options for branding and is compatible with web and mobile platforms. The app’s customer support team is recognized for quick and helpful responses.

Tracktor Order Tracking offers enhanced order tracking and management. Its real-time tracking lets merchants and customers monitor item status and location. The app integrates with over 1,500 global carriers, broadening its tracking capabilities. Customizable tracking pages can be tailored to match store branding, enhancing the customer experience. Key features include automated email and SMS notifications for shipping updates, reducing customer inquiries. A 3D interactive map provides a visual representation of order locations. For dropshipping businesses, Tracktor offers features like checkpoint translation and estimated delivery dates. The app includes a user-friendly dashboard for monitoring order statuses and managing custom order statuses. Tracktor also supports integrations with major Shopify tools like Shopify Flow, Klaviyo, and Omnisend.

Built for Shopify

TrackingMore – Order Tracking offers a versatile solution for e-commerce order tracking. It integrates with over 1,100 carriers globally, enabling businesses to track orders across various shipping services. This extensive coverage is crucial for stores with international customers, streamlining the tracking process and keeping customers informed. The app allows store owners to customize the tracking page and notifications, ensuring brand consistency and enhancing customer engagement. Its multilingual support caters to a diverse customer base. The app’s analytics provide insights into delivery performance and customer feedback, aiding in optimizing shipping processes and improving satisfaction. Its user-friendly interface ensures smooth integration with Shopify, facilitating efficient order tracking management. The app’s responsive customer support enhances reliability, addressing issues promptly. Special features like dropshipping support and estimated delivery dates add to its utility, building transparency and trust with customers.

TrackingMore – Order Tracking is ideal for Shopify store owners seeking to enhance their order tracking process, combining carrier integration, customization, analytics, and a user-friendly design.