Willdesk: Live Chat&AI Chatbot
Willdesk: Live Chat&AI Chatbot is a versatile customer service tool for Shopify stores. It combines live chat with AI-driven chatbot features, enhancing customer engagement and improving the shopping experience. The AI chatbot handles routine questions, guides customers through their purchase journey, and offers personalized product recommendations. This reduces the need for constant human intervention, allowing store owners to focus on more complex inquiries.
The app integrates seamlessly with Shopify, providing real-time order tracking, inventory updates, and customer data synchronization. Willdesk’s user interface is intuitive, making it easy to customize the chat widget to match the store’s branding. It also supports multiple languages, making it suitable for stores with a global audience.
Willdesk uniquely combines live chat and chatbot functionalities. This allows for a smooth transition between automated and human support, ensuring complex queries are handled efficiently. The proactive chat function triggers automated messages based on customer behavior, increasing engagement and conversion rates.
Customer support includes live chat, email, and a comprehensive knowledge base. Detailed analytics help store owners monitor chat performance, analyze interactions, and make informed decisions to improve their service.
- Free plan is available
- 7 day free trial is available
- Integrates with multiple platforms including WhatsApp, Messenger, Instagram, and email for centralized management of customer interactions
- Combines AI-driven chatbots for automated responses with live chat capabilities for real-time customer support
- Enables extensive customization of chat windows, buttons, and messages to align with brand aesthetics
- Includes order tracking and management features, improving the customer service experience
- Supports multiple languages, accommodating global businesses
- Offers scalable pricing plans tailored to different business sizes and needs
- Features workflow automation tools like auto-reply, response templates, and ticketing systems
- Provides real-time analytics and reporting tools to monitor customer interactions and chat performance
- Users desire more customization options for aligning the chat interface with their store’s design
Free Guide: How To Find A Profitable Product To Sell Online
Excited about starting a business, but not sure where to start? This free, comprehensive guide will teach you how to find great, newly trending products with high sales potential.