Yotpo Product Reviews & UGC
Yotpo Product Reviews & UGC on Shopify helps brands gather and display user-generated content like reviews, photos, and videos. It integrates with platforms like Shopify, Google Shopping Ads, and social media, boosting visibility and engagement. Yotpo’s tools allow merchants to customize review widgets, aligning them with their brand style while using Smart Filters to display the most relevant content. This approach builds customer trust and encourages conversions by showcasing genuine feedback.
The app supports multi-channel review requests via email, SMS, and social media, which increases engagement rates. Its seamless integration with marketing tools like Klaviyo and SMSBump lets brands synchronize reviews across platforms, creating a cohesive customer experience. Merchants benefit from in-depth analytics that provide insights into customer preferences, helping optimize their product offerings. Users frequently praise Yotpo’s customer support for its quick and effective assistance in resolving issues, making it a reliable tool for enhancing online store credibility.
- Free plan is available
- Collects and displays ratings, photo reviews, video reviews, and text reviews to enhance trust
- Integrates with Google Shopping Ads, Facebook, Instagram, and Shopify’s Shop app
- Automates review requests through email, SMS, and social media to boost engagement
- Customizable review widgets that match the store's branding for a cohesive look
- Uses AI-powered filters to highlight the most relevant reviews for potential buyers
- Features shoppable media galleries that link reviews directly to products
- Provides analytics and insights to help optimize products and customer experience
- Responsive support team assists with setup, troubleshooting, and app functionality
- Offers free and advanced pricing plans with integrations for loyalty and SMS tools
- No free trial of paid plan is available
- Technical glitches include problems with reviews not displaying or showing duplicate star ratings
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