Ako Chatbot
Ako Chatbot is a powerful tool for Shopify stores, designed to automate customer service and enhance interactions. The app features an AI-driven chatbot that engages customers around the clock. It answers common questions, guides users through the purchasing process, and provides personalized product recommendations. This level of automation reduces the need for constant human oversight, making it especially valuable for stores with high traffic or limited customer service resources.
The app integrates seamlessly with Shopify, allowing for real-time order tracking and inventory updates. Ako Chatbot supports multiple languages, which makes it ideal for stores with a global customer base. The user interface is intuitive, enabling easy setup and customization without requiring extensive technical knowledge.
A standout feature of Ako Chatbot involves triggering targeted promotions and discounts based on customer behavior. This helps increase conversion rates. Additionally, the app collects customer feedback and data, offering insights that can refine marketing strategies.
Customer support includes live chat, email, and a detailed knowledge base. Advanced analytics track chatbot performance and customer interactions, helping optimize its functionality and ensuring a positive experience.
- Free plan is available
- 30 day free trial is available
- Integrates with Facebook Messenger to add chat functionality directly on Shopify stores
- Customizes greetings for Messenger to enhance brand interaction
- Allows for the creation of a customizable Messenger menu to improve user navigation
- Supports automated responses including text messages, web links, and carousel formats
- Provides a free starter plan that includes basic chat functionalities
- Offers a paid Silver plan at $12/month which includes advanced features like automated messaging
- Facilitates real-time customer interaction to boost engagement
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