BSS: B2B Subscriptions is a comprehensive subscription solution designed to enhance the capabilities of merchants on the Shopify platform. Launched on April 12, 2021, this app is tailored to enable merchants to offer various subscription-based products and services to their customers. It supports multiple languages, primarily English, and is categorized under Subscriptions and Promotions on the Shopify App Store. The app offers flexible subscription models, including pay-as-you-go, standard and advanced prepaid options, as well as discounts. This flexibility enables merchants to cater to a wide range of customer preferences and business models. Customers can control their subscription status through a dedicated subscription page on the online store, enhancing their experience by providing them with autonomy over their subscriptions.
Merchants can monitor subscription performance through the app’s dashboard, which provides insights into total order amounts, average order value (AOV), and other relevant metrics. The app supports popular payment gateways such as Shopify Payments, PayPal Express, and Authorize.net, and integrates seamlessly with Shopify, ensuring a smooth transaction process for both merchants and customers. The app is noted for its user-friendly interface and responsive customer support. Merchants have reported efficient and quick assistance from the BSS Commerce team, enhancing their overall experience with the app. BSS offers a variety of pricing plans, including a free plan with basic features, and more advanced plans (Starter, Pro, and Advanced) ranging from $5 to $20 per month, designed to cater to different sizes and types of businesses.
Additional features include comprehensive email notification features for both customers and administrators, keeping all stakeholders informed about subscription changes and updates, and no transaction fees on recurring orders, regardless of the chosen plan. The app also offers managing subscription orders in Shopify admin page or BSS’s portal, dashboard analytics for actionable insights, and the ability to handle mixed cart checkout.
- 14 day free trial
- Free plan available
- Offers multiple subscription models like pay-as-you-go and prepaid.
- Enables customer self-management of subscriptions.
- Provides a dashboard for monitoring business metrics.
- User-friendly with responsive customer support.
- Sends email notifications to customers and admins.
- No transaction fees on recurring orders.
- Flexible subscription order management.
- Premium plans with additional features like 24/7 support.
- Some users found it challenging to understand and use app features, possibly due to translation issues
- The time zone difference with the support team has caused delays in receiving support