Ctx: WhatsApp Chat & Abandoned
WhatsApp Chat & Cart Recovery provides automated abandoned recovery, WhatsApp chat, FAQs, order tracking and more.
Another of the most established WhatsApp apps for Shopify, this app has hundreds of five-star reviews—making life easier for store owners with its automation features.
Like most of its competitors, this app offers both free and paid versions.
- Automated WhatsApp messages/templates for abandoned cart, COD order confirmation and COD verification (paid versions)
- Confirm, fulfillment and COD order confirmation
- Manual messaging available
- Customizable WhatsApp chat button
- WhatsApp live chat support button with unlimited chats and share button
- WhatsApp chat analytics to analyze performance
- Unlimited WhatsApp support contact numbers
- Time setting for displaying WhatsApp button when chat is available
- Free widget features like FAQs, contact us and order tracking
- Long free trial (30 days)
- Multiple support agents even with the free version
- Supports seven different languages
- The app is updated regularly
- Automated messages are chargeable if successfully delivered
- No advanced team collaboration features
- No unified inbox for all support channels