Disputifier: Smart Chargebacks
Disputifier: Smart Chargebacks streamlines the management and prevention of chargebacks for e-commerce stores. It uses artificial intelligence to enhance win rates in disputes and prevent chargebacks from happening. The app automates responses to chargebacks with highly customized messages, aiming to increase the likelihood of winning disputes. Moreover, it features advanced fraud detection tools to prevent fraudulent transactions and chargebacks.
Additionally, Disputifier offers chargeback alerts from networks like Verifi™ and Ethoca™, allowing for proactive blocking of chargebacks. This feature lets merchants issue refunds instantly, preventing chargebacks from affecting their rate. The app also automates shipping notifications and updates, aiding in the prevention of chargebacks due to long shipping times or lost orders, which is especially beneficial for dropshipping businesses.
Disputifier is compatible with major payment processors such as PayPal, Stripe, Authorize.net, and Amazon Pay, accommodating various e-commerce business needs. It supports multiple languages, enhancing the shopping experience for international customers. The app’s design features an AI-powered system that not only fights chargebacks but also learns and improves its effectiveness through automated A/B testing. This ensures continuous refinement of response strategies for the highest possible win rates.
The app handles chargebacks for a broad range of products, including physical goods, digital products, subscriptions, and memberships, demonstrating its versatility. For store owners, Disputifier reduces the manual effort and time needed to manage chargebacks and disputes. Its success-based pricing model aligns costs directly with the value received, offering a financially attractive option.
Customers benefit from smoother transaction experiences and better fraud protection, contributing to a safer and more reliable online shopping environment. Disputifier empowers Shopify store owners with a tool to protect their revenues, improve operational efficiency, and enhance the overall shopping experience on their sites.
- Free to install
- Uses AI technology to automatically respond to chargebacks with highly customized responses, aiming to increase the win rate in disputes
- Includes features for preventing fraudulent chargebacks through automated fraud protection
- To combat 'order not received' chargebacks, the app offers shipping notifications and a dashboard for tracking
- Pricing model is success-based, charging a fee only for each won chargeback, ranging from 12-20%
- Compatible with various payment platforms like PayPal, Stripe, Authorize.net, Amazon Pay, and more
- Supports multiple languages including English, German, French, Italian, Japanese, and Spanish, catering to a global audience
- Chargeback alerts are included in the app to effectively block potential chargebacks
- No free trial
- Fee's are applied based on won chargebacks (might be considered hidden costs for some merchants)
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