Disputifier: Smart Chargebacks is a Shopify app designed to streamline and automate the process of managing and preventing chargebacks for e-commerce stores. It leverages AI technology to provide solutions that enhance efficiency and effectiveness in handling chargebacks. The app features an automated system that manages chargebacks by generating highly customized responses. This automation helps in increasing the win rate for disputes, making the process more efficient for store owners. The system is designed to analyze various data points and craft responses that are most likely to result in a favorable outcome, thus saving time and effort for the users.
In addition to managing chargebacks, Disputifier also focuses on prevention, particularly against fraudulent activities. It includes automated fraud protection tools, which are crucial in identifying and preventing fraudulent chargebacks. These tools work by scanning for potentially illegitimate purchases and alerting the store owner, allowing them to take proactive measures to protect their business. A significant aspect of Disputifier is its integration capabilities. It integrates with popular payment processors like PayPal, Stripe, Authorize.net, and Amazon Pay. This wide range of compatibility ensures that it can cater to various types of e-commerce businesses and their specific needs regarding transaction methods. Disputifier also provides chargeback alerts and shipping notifications, which are essential in preventing ‘order not received’ type of chargebacks. These features keep the business owners informed and prepared to address potential issues proactively, further reducing the likelihood of chargebacks.
- Free to install
- The app uses AI technology to automatically respond to chargebacks with highly customized responses, aiming to increase the win rate in disputes
- It includes features for preventing fraudulent chargebacks through automated fraud protection
- To combat 'order not received' chargebacks, the app offers shipping notifications and a dashboard for tracking
- Disputifier's pricing model is success-based, charging a fee only for each won chargeback, ranging from 12-20%
- The app is compatible with various payment platforms like PayPal, Stripe, Authorize.net, Amazon Pay, and more
- It supports multiple languages including English, German, French, Italian, Japanese, and Spanish, catering to a global audience
- Chargeback alerts are included in the app to effectively block potential chargebacks
- No free trial
- Fee's are applied based on won chargebacks (might be considered hidden costs for some merchants)