Primarily, Loox helps you turn customers into advocates with glowing reviews that market and sell your brand. These reviews can contain images and videos, helping you add user-generated content (UGC) around the social proof. What’s more, Loox does all this work for you without you barely having to lift a finger. It certainly won’t take up much of your time as the process is largely automated once you get it up and running.
The smart, fully automated and customizable review request emails can be scheduled to be sent after delivery time or after purchase. Then you sit back and wait for the reviews to roll in.
- A quick and easy installation process (no coding required for any Shopify or Shopify Plus theme)
- Mobile-friendly and responsive setup
- Quick email setup for review and referral requests
- Import of reviews from any source
- One-click AliExpress reviews importer and built-in imports for all other review apps
- Seamless integration with Facebook and Google – including Google Shopping ads, Google Search (Rich Snippets), Facebook Pixel, Facebook Reviews tab, etc.
- Maintaining control of moderation – you decide which product reviews get published
- A feature to reply to reviews in public
- Great loading speed
- Inline SEO – display product reviews and ratings on search results with Rich Snippets
- The option of a Happy Customers page with all product reviews in one place
- Customizable appearance of reviews to fit your brand
- Responsive support team 24/7
- Availability in English, French and 17 other languages
- Occasional comments from users with installation issues but the support team usually jumps onto these problems quite quickly and offers solutions
- Occasional moans about the price but they are far outweighed by happy customers
- No inbuilt review translation – but the app does integrate with Weglot to allow translation with the more advanced plans