Order Lookup | venntov
Order Lookup by venntov is a Shopify app that enhances customer experience by offering self-service order tracking. Customers can easily check their order status using their email address and order number, without needing to create an account. This feature reduces the need for customer support and allows users to get real-time updates on their orders.
Merchants can customize the tracking page to match their brand, adding logos, colors, and personalized messages for a consistent look. The app integrates seamlessly with Shopify, syncing order data automatically, which ensures accurate information is always available to customers. Setup is straightforward, with minimal technical skills required.
Additionally, Order Lookup helps reduce the volume of customer inquiries by providing a self-service solution for order tracking. Venntov offers responsive customer support to assist with any issues, making the app reliable for both merchants and customers. The user-friendly interface makes setup and management easy, even for those with limited technical knowledge.
- 7 day free trial is available
- Self-service order tracking using email address and order number
- Customizable tracking page with options to add logos, colors, and personalized messages
- Seamless integration with Shopify for automatic syncing of order data
- Reduces customer support inquiries by providing a self-service tracking solution
- User-friendly interface designed for easy setup and management
- Real-time updates for customers, improving the post-purchase experience
- Responsive customer support to quickly address any issues
- No free plan is available
- There are complaints about the app's pricing, with some users feeling it is too high for the features offered
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