Order Management — Trackeasy, developed by Logbase, is an innovative Shopify app launched in September 2020, designed to enhance the efficiency of order management for Shopify store owners. This app stands out for its ability to provide real-time tracking of order preparation and delivery, offering a comprehensive solution to streamline various aspects of order handling.
A key feature of Order Management — Trackeasy is its live order status tracking, which enables users to monitor the progress of orders as they are being prepared and delivered. This real-time tracking ensures that orders are processed accurately and on time, significantly improving operational efficiency. The app’s compatibility with multiple devices, including desktops, tablets, and phones, adds to its versatility, allowing users to manage orders from anywhere. Another notable aspect is the app’s ability to track order packing in remote warehouses. This functionality reduces the need for manual communication and emails between team members, streamlining the order packing process. Additionally, delivery personnel can access a list of orders on their phones, eliminating the need for manual printing or writing of delivery lists, further simplifying the delivery process. The app is customizable, with the ability to set up to seven different order stages. This feature allows users to tailor the app to their specific operational needs and preferences. The inclusion of new order alarms ensures that users are promptly notified of incoming orders, enabling quick response and processing.
Order Management — Trackeasy also provides product-wise preparation reports, a valuable tool for inventory management and planning. The app’s support for multi-location operations and multiple users makes it suitable for businesses of various sizes and structures.
The app offers two pricing plans: the Starter Plan at $14.99/month and the Smart Plan at $19.99/month. The Starter Plan includes unlimited devices, unlimited orders, live order status, and new order alarm, while the Smart Plan adds user management and printing capabilities (from desktop only) to the Starter Plan’s offerings.
- 14 day free trial
- Allows setting up to 7 different order stages, providing customization to fit specific business workflows
- Offers unlimited devices and unlimited orders in the Starter Plan, ensuring scalability for businesses of all sizes
- The Smart Plan includes advanced user management, allowing for better team coordination and efficiency
- Printing capability from the desktop is available in the Smart Plan, facilitating physical record-keeping and documentation
- Developed by Logbase, a company with a strong track record in developing Shopify apps
- Provides a comprehensive FAQ section and dedicated email support for prompt resolution of user queries
- Tracks the live status of order preparation and delivery
- Enables tracking of order packing in remote warehouses
- Allows delivery personnel to access order lists on their phone
- Features alarms for new orders, ensuring prompt attention and processing
- Provides product-wise preparation reports, aiding in inventory management and planning
- Supports multiple devices, including desktops, tablets, and phones, offering flexibility in order management
- No free plan
- Printing only available on the Smart Plan