WhatsApp Chat & Abandoned Cart is an app from a well-established team of Shopify app providers, with many well-reviewed and highly rated apps covering social media, marketing, upselling/cross-selling, image editing, and more.
This one is free to install and there are no paid plans. However, automated messages are charged at rates depending on the location.
Beginners need not worry—it’s designed to be very easy to install and use.
- Simple for customers to chat and share (customizable buttons available)
- Supports marketing automation campaigns—abandoned cart recovery through WhatsApp, SMS or email
- Free—you only pay for automated messages
- One-click installation of chat widget
- Seven built-in styles of chat with as many operators as you want
- Can link Facebook Messenger, Instagram, etc. and merge into one chat
- Bot available for automated replies about order status
- Can send promotional WhatsApp messages to customers
- Add images, video, and PDFs to messages
- Displays on desktop/mobile
- Unlimited number of WhatsApp chats
- Can add FAQs
- Analytics provided
- Thousands of positive reviews
- A few support issues – but should perhaps to be expected for a free app