Sendvio: Email Marketing & SMS
Sendvio, a tool for Shopify users, specializes in email and SMS marketing automation, aiming at enhancing customer loyalty and retention. This Shopify-integrated platform offers a variety of templates for emails and popups, alongside transactional SMS notifications. Notable functionalities include diverse templates for different marketing needs, a language-adaptive workflow editor, and SMS services for crucial updates like orders and shipments. Additionally, Sendvio’s capabilities extend to providing comprehensive revenue reports, enabling users to track and analyze the performance of their marketing efforts. This tool stands out for its focus on personalization and its comprehensive approach to omnichannel marketing.
- Free plan available
- Sendvio integrates email and SMS marketing tools within the Shopify dashboard for enhanced customer loyalty and retention
- The platform offers access to a wide range of templates for email campaigns and popup forms
- It enables sending of transactional SMS for order confirmations and shipping updates
- Sendvio allows for the creation of personalized marketing automations using customizable workflows
- Detailed revenue reports are available to track the effectiveness of marketing automations and campaigns
- It provides user-friendly email marketing features, including professional templates and advanced automation options
- An efficient cart abandonment feature is included to help increase conversions
- The app offers efficient customer email list management
- Sendvio is known for its straightforward user interface and performance efficiency
- The app boasts a proactive, multilingual support team that offers live chat, scheduled calls, and advice on improving email campaigns
- Users have reported issues with the user interface following an update, noting that the app's layout became confusing and too similar to Shopify's email system
- New users transitioning from other platforms like Klaviyo have encountered difficulties due to limited guidance available online, making it hard to adapt to Sendvio
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