TrioM Combine & Merge Orders is an app designed to enhance order management by enabling merchants to merge multiple orders into a single order efficiently. This app is particularly beneficial for stores with high order volumes or those seeking to reduce shipping costs and simplify order tracking for their customers.
One of the key features of TrioM Combine & Merge Orders is its automatic order merging capability, which is based on pre-defined criteria set by the store owner. This feature streamlines the order management process by automatically combining orders that meet specific conditions, reducing the manual effort required to manage multiple orders. Additionally, the app allows for manual selection of orders to merge from the orders page, giving store owners more control over the merging process. This flexibility is especially useful when specific orders need to be combined due to unique circumstances or customer requests. TrioM also enhances customer communication by notifying customers via email when their orders are merged. This notification helps maintain transparency and keeps customers informed about the status of their orders. Another notable feature is the ability to add tags or notes to both the original and merged orders. This functionality aids in better organization and tracking of orders, ensuring that all necessary information is readily available and easily accessible.
The app offers various pricing plans to cater to different business needs, including a Pay Per Merge option that starts with 5 free merges and charges 50¢ for each additional merge. There are also more inclusive plans like the Basic Plan for $9.99 per month, the Pro Plan for $19.99 per month, and the Advanced Plan for $49.99 per month, each providing a set number of merges at a reduced cost per merge. All plans come with a 14-day free trial, allowing users to test the app’s functionality before making a financial commitment.
- Free plan available
- 14 day free trial
- Define your own rules to automatically merge two or more similar orders
- Send orders together rather than separately – saving money on shipping costs
- Notify customer of order merger and even offer a special refund of shipping costs
- Consolidate orders based on location
- Merge orders with matching customer ID and shipping address
- Manage orders based on fulfillment status, customer tag, order tag, time between orders, order financial status, shipping address, carriers, etc.
- Add notes or tags to every order merged
- Handle cases of refunds to the old orders
- Manually combine orders that do not fit the rules you create
- Analytics dashboard included in all versions
- All features included in all plans (only difference is the number of merges included in each plan)
- Ideal for stores that encourage customers to buy again quickly after ordering products (using apps like ReConvert)
- Ideal for ClickFunnels
- A few users encountered difficulties while implementing the app, causing confusion with orders merging incorrectly
- While the app offers a free plan, some users found it limiting and not sufficient for their needs