WhatsApp & Messenger Marketing by Maxwell
WhatsApp & Messenger Marketing by Maxwell helps Shopify store owners provide chat support, recover abandoned carts and grow their contact list through Facebook Messenger.
With a comprehensive free version, this app might cover everything you need as a startup, though it is less feature-heavy than some of the other apps covered here.
The development team at Maxwell claims that it is the “only free WhatsApp & Messenger Marketing app that offers chat plugins, pop-ups, checkboxes and automated campaigns all in one app”.
Though it is slightly less well-established than some of the other apps featured here, it should not deter you from giving this one a try—especially if your target customers are heavy Facebook users.
- Pre-designed Messenger & WhatsApp chat plugins for live support
- Customizable settings to decide where and when to show the chat plugin
- Build customer connections on your preferred platforms
- Grow contacts in Facebook Messenger via popup or checkbox
- Activate Facebook advertising and messaging campaigns
- Supports automatic abandoned cart recovery campaigns or coupon campaigns
- Provide order alerts and broadcast news via chat
- Simple forms allow you to tailor your message to your brand strategy
- Key stats available on the dashboard including track contacts, messages, orders, and sales
- Regular updates to the app based on feedback and Facebook features
- Integrates with apps for dropshipping, loyalty programs, product reviews, social media, and referral marketingTranslations for templates (paid version)
- Free version and affordable paid plan available
- Fewer reviews than some other apps covered here
- No advanced team collaboration features
- No unified inbox for all support channels