Zigpoll Customer Surveys
Zigpoll Customer Surveys is a versatile app designed for Shopify stores that helps you gather valuable customer feedback through customizable surveys. It supports multiple question formats, allowing you to collect detailed insights into customer preferences and experiences. The app offers branching logic, enabling you to create personalized surveys that adapt to customer responses, making the feedback collection process more interactive.
Zigpoll also has an intuitive dashboard, which simplifies data analysis, allowing you to distill survey results into actionable insights. The app offers various charts and reporting tools to help you understand your zero-party data and Net Promoter Score (NPS). Additionally, Zigpoll’s advanced targeting rules let you reach customers at the right time, using email, SMS, or on-site survey options. This flexibility improves customer engagement and increases response rates.
For store owners, Zigpoll provides multi-language support, allowing you to translate surveys into different languages to reach a broader audience. The app’s automated AI insights feature can identify trends in customer feedback, helping you stay ahead of customer needs and preferences.
Zigpoll integrates with popular marketing tools like Klaviyo, Mailchimp, and Shopify Flow, enabling you to streamline data collection and automate survey delivery. Its ease of use and flexibility make it a valuable tool for improving the customer experience and enhancing your marketing strategies.
- Free plan available
- Allows you to create customizable surveys, enabling you to gather valuable customer feedback with various question formats
- Offers branching logic, which lets you create dynamic surveys that adapt to customer responses, providing a personalized survey experience
- Intuitive dashboard makes it easy to analyze survey data, with multiple charts and reporting tools to distill the data into actionable insights
- Supports multi-language surveys, allowing you to translate surveys to reach a broader audience, enhancing customer engagement
- Integrates with popular marketing tools like Klaviyo, Mailchimp, and Shopify Flow, streamlining data collection and automation
- Automated AI insights that identify trends in customer feedback, helping you stay ahead of customer needs and preferences
- Offers various targeting rules, enabling you to send surveys via email, SMS, or on-site at the right moment, increasing response rates
- Easy to install with one-click setup, making it accessible for Shopify users with different levels of technical expertise
- Supports exporting survey data in CSV format, allowing you to share and analyze data with other platforms
- Customer support is responsive and helpful, providing assistance when needed and addressing user issues quickly
- No free trial
- Some users mentioned that the free plan has a limited number of responses, which can be restrictive for businesses with high traffic
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