Top 4 Best Shopify Facebook Chat Apps [September, 2024]
| Last updated July 22, 2024
This guide helps ecommerce store owners to compare and find the best Facebook Chat apps for Shopify. Facebook Chat apps are popular for ecommerce businesses that want to a way to notify their customers when products are back in stock. However, with the variety of Shopify apps for Facebook Chat, it can be challenging to find the ideal app for store owners’ individual needs.
To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options.
This guide compares four companies for merchants to review and find the optimal Facebook Chat app for their needs. To help them make an informed decision, a quick comparison table of the best Facebook Chat Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.
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Quick comparison of the best Shopify Facebook Chat apps
| # | App Name | Developer Name | Pricing | Rating | Free Trial | Image | Action |
|---|---|---|---|---|---|---|---|
| 1 | Vitals: Reviews, Bundles (40+) | Vitals | $29.99/month | 5.0/5 ⭐️ | yes |  |
Get app |
| 2 | Facebook Chat Box ‑ Chatbot | Autoketing | 4.4/5 ⭐️ | no | Get app | ||
| 3 | Facebook Live Chat | SeedGrow | 2.0/5 ⭐️ | no |  |
Get app | |
| 4 | Social Wall Feeds by Webkul | Webkul Software Pvt Ltd | $5/month | 0.0/5 ⭐️ | yes |  |
Get app |
Top Shopify Facebook Chat apps reviewed
Table of contents:
Vitals: Reviews, Bundles (40+)
Vitals: Reviews, Bundles (40+) to enhance various aspects of an online store. This all-in-one app combines over 40 different functionalities, streamlining store management and improving user experience. It offers features like product reviews, product bundles, a currency converter, and sticky add-to-cart buttons. Customers can upload photos with their reviews, adding credibility and visual appeal. Store owners can easily create product bundles to encourage upselling and increase average order value.
Unique functionalities of Vitals include its fast loading speed and mobile-friendly design. These ensure a seamless shopping experience across all platforms. The app consolidates multiple features, reducing the need for separate integrations and simplifying store management. It also offers pre-order management, allowing sales even when inventory is low. Moreover, visitor replays help store owners understand customer behavior and optimize the user experience.
Users benefit from cost efficiency, ease of use, and increased sales. The app combines over 40 functionalities into one subscription, saving money compared to multiple individual apps. Its user-friendly interface allows even non-technical users to maximize its features. Features like product bundles and reviews help boost sales by encouraging customer engagement and repeat purchases. Providing a seamless shopping experience helps keep customers satisfied and loyal.
Vitals offers 24/7 customer support, ensuring minimal disruption to your business. Regular updates and new feature additions keep the app up-to-date with the latest e-commerce trends and technologies. This ensures your store remains competitive and efficient. The responsive support team and comprehensive documentation provide assistance and resources for users to get the most out of the app.
Integration capabilities include seamless integration with Shopify, requiring no advanced technical skills for setup. The app is compatible with various third-party apps and services, allowing extensive customization and flexibility. The intuitive dashboard provides an overview of all functionalities, making it easy to manage and monitor different aspects of your store. Customizable widgets and elements fit your store’s aesthetic and functional requirements.
Vitals offers bundled savings and performance optimization. The all-in-one approach simplifies store management and provides significant cost savings. Using multiple apps can slow down a store, but Vitals ensures optimal performance by integrating all features within a single app. This combination of features and efficiency makes Vitals a standout choice in the Shopify app market.
- 7-day free trial available
- Combines over 40 tools into one app for streamlined performance
- Extensive integration with platforms like Facebook Pixel, Instagram, and Klaviyo
- Product reviews enhance store credibility by showcasing customer feedback
- Unlimited upsells and cross-sells increase order values
- Creation of product bundles and discounts
- Visitor session replays improve user interactions
- Email campaigns and pop-ups boost customer engagement
- Notifications for restocked items keep customers informed
- Multi-language support caters to international markets
- Integrated analytics dashboard for monitoring sales strategies
- No free plan is available
- Some features have limited functionality which may not meet all user needs
Facebook Chat Box ‑ Chatbot
Facebook Chat Box ‑ Chatbot is a Shopify app designed to enhance customer engagement through real-time communication via Facebook Messenger. This app provides several features that help businesses interact with customers effectively and automate various customer service tasks.
One of the main features of Facebook Chat Box ‑ Chatbot is its live chat functionality. Customers can send messages directly to the store’s Facebook page, enabling immediate interaction. This real-time communication helps in resolving customer queries promptly and improves overall customer satisfaction.
The app also supports automated messaging, which is particularly useful for sending messages to customers who have left items in their shopping carts. This feature can help recover abandoned carts and boost sales. Additionally, automated marketing campaigns through Messenger offer an effective channel for engaging customers with promotions and updates.
Customization options are another significant aspect of this app. Store owners can personalize the chat widget to match their brand’s aesthetics, ensuring a cohesive look and feel. The user interface is designed to be intuitive, simplifying navigation and usage for both store owners and customers.
Integration capabilities are robust, allowing seamless integration with Facebook and the Shopify platform. This ensures that all customer interactions are synchronized across channels, providing a unified experience.
Customer support quality is highly rated, with users frequently praising the easy setup process and the app’s ability to integrate smoothly into their existing systems. This makes it a user-friendly option for store owners looking to improve their customer service and engagement.
Overall, Facebook Chat Box ‑ Chatbot is a valuable tool for Shopify store owners aiming to enhance customer interaction, automate service tasks, and drive sales through effective use of Facebook Messenger. For more details, you can explore the app on the Shopify App Store.
- Free plan is available
- Live chat enables customers to send messages directly to your Facebook page via Messenger for instant communication
- Subscribe popup displays with a discount code to motivate customer sign-ups and increase engagement
- Sends automated messages to customers who have abandoned their carts to encourage them to complete their purchases
- Allows the creation and management of automated marketing campaigns through Messenger to effectively engage customers
- Provides detailed order confirmation messages to customers, enhancing their post-purchase experience
- Integrates seamlessly with Facebook Messenger, offering a familiar interface for users
- Stores conversation history which can be used for future marketing campaigns and customer service improvements
- Supports real-time notifications to customers about forgotten orders in their cart, promoting faster checkouts
- No free trial of paid plan is available
- Technical difficulties such as the chat widget not displaying correctly have been reported by some users
Facebook Live Chat
- Free plan is available
- Allows seamless integration with Facebook Messenger to enable real-time conversations directly on Shopify stores
- Ensures functionality across both desktop and mobile devices, providing a consistent user experience
- Offers customization options for the chat interface to align with brand aesthetics
- Automates responses to manage multiple conversations efficiently, enhancing customer engagement
- Supports integration with multiple chat platforms, including WhatsApp and Instagram, expanding customer reach
- Facilitates instant communication with customers, potentially increasing sales and improving service response times
- Customizable chat icons and interface designs are available to match the store's branding
- Provides tools for behavior tracking and analysis to optimize customer interactions
- Includes options for setting automated greetings and quick replies to enhance customer interactions
- Designed for easy installation and use within the Shopify admin, simplifying the setup process
- No free trial of paid plan is available
- Some users find the customization options for chat buttons and interfaces insufficient
Social Wall Feeds by Webkul
- 7 day free trial is available
- The app displays your Facebook feed in real-time, showcasing posts on your Shopify store to keep content fresh and engaging
- You can customize the display by adjusting height, width, and placement to match your store's design seamlessly
- Integrating the app is easy with a quick setup using your Facebook account ID or name and access token
- The feed updates automatically with new posts from your Facebook page, eliminating the need for manual updates
- Displaying active social media content builds credibility and encourages more interaction with your brand
- The app works with the latest Shopify themes, ensuring compatibility and smooth integration with your store’s layout
- It helps increase customer engagement by displaying real-time updates directly on your store
- By showcasing your social media activity, the app can enhance trust and credibility among your visitors
- The app allows you to place the Facebook wall feed anywhere on your store page, providing flexibility in design
- It supports multiple display options, giving you the ability to choose how your feed appears on your site
- No free plan is available
- Some users experienced difficulties during the initial setup process, finding it not as straightforward as expected
How to Find The Best Facebook Chat Shopify App?
These four Facebook Chat apps for Shopify are ranked based on the following criteria:
- Features
- Price
- Rating on the Shopify app store
- Free trial availability
- Free app options
- Compatibility with other top apps
- Number of apps the app provider operates
- Pros and cons
- Built for Shopify badge
- Reviews and assessment by AcquireConvert
What are Shopify Facebook Chat apps?
What is the best way to send a Facebook Chat notification to customers?
Do Facebook Chat convert to sales?
Yes, Facebook Chat can effectively convert to sales. Integrating Facebook Messenger into an online store allows businesses to engage directly with customers, providing real-time assistance and personalized service, which can significantly boost conversion rates.
Real-time communication through Facebook Chat helps address customer queries instantly, reducing the friction that might prevent a sale. Quick responses to questions about product details, availability, or shipping can lead to faster decision-making by customers. According to a study by Facebook, 65% of people said they are more likely to shop with a business they can contact via chat .
Personalized engagement is another critical factor. Using chatbots and live agents to provide tailored recommendations based on customer preferences and browsing behavior can increase the likelihood of a purchase. Personalization helps build trust and makes the shopping experience more relevant to the customer, which can drive higher sales.
Moreover, Facebook Chat allows for follow-up messages and remarketing opportunities. Businesses can send reminders about abandoned carts, offer special promotions, or notify customers about new arrivals, encouraging them to complete their purchases. This targeted follow-up can significantly enhance conversion rates. According to research by Business Insider, chatbots can increase conversion rates by up to 25% .
Additionally, integrating payment options directly within the chat interface can streamline the purchasing process. Facebook Messenger supports payments, allowing customers to complete transactions without leaving the chat, reducing the steps to checkout and minimizing cart abandonment.
Overall, Facebook Chat enhances customer engagement, provides personalized service, enables efficient follow-ups, and streamlines the purchasing process, all of which contribute to higher conversion rates and increased sales.
Conclusion: Best Shopify Facebook Chat Apps
It requires time and effort to compare and evaluate features of the various different Facebook Chat Shopify apps to find the ideal option.
Shopify store owners must evaluate relevant information to make the optimal choice for their needs.
This guide does the challenging work for merchants by comparing and evaluating the top choices for different Facebook Chat Shopify apps. The results of our analysis of the best Facebook Chat Shopify apps are listed below:
