This guide helps ecommerce store owners to compare and find the best Feedback apps for Shopify. Feedback apps are popular for ecommerce businesses that want to a way to notify their customers when products are back in stock. However, with the variety of Shopify apps for Feedback, it can be challenging to find the ideal app for store owners’ individual needs.
To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options.
This guide compares four companies for merchants to review and find the optimal Feedback app for their needs. To help them make an informed decision, a quick comparison table of the best Feedback Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.
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# | App Name | Developer Name | Pricing | Rating | Free Trial | Image | Action |
---|---|---|---|---|---|---|---|
1 | Hulk NPS Post Purchase Survey | HulkApps.com | $20/month | 4.7/5 ⭐️ | yes | ![]() |
Get app |
2 | Feedback Button | Webyze | $4.50/month | 1.3/5 ⭐️ | yes | ![]() |
Get app |
3 | Virthium Feedback Rebates | virthium | 4.7/5 ⭐️ | yes | ![]() |
Get app | |
4 | Callexa NPS Feedback | Copexa GmbH | 5.0/5 ⭐️ | no | ![]() |
Get app |
These four Feedback apps for Shopify are ranked based on the following criteria:
The best way to send a feedback notification to customers involves clear communication, effective timing, and the use of reliable tools. Firstly, using automated feedback tools like Callexa NPS Feedback or other Shopify feedback apps ensures that notifications are sent promptly after an interaction or purchase. These tools automate the process, ensuring consistent and timely feedback collection.
Personalization is key. Address customers by their names and reference specific details about their purchase or interaction. Personalized messages increase the relevance and engagement of the notification, making customers more likely to respond.
Utilizing multiple communication channels enhances the effectiveness of your feedback requests. Sending notifications through email, SMS, and in-app messages ensures that customers receive the request in their preferred format. This approach increases the likelihood of customers noticing and responding to your feedback requests.
Timing is crucial. Send an initial notification shortly after the customer’s interaction or purchase, when their experience is still fresh. Follow up with reminders if necessary, but avoid overwhelming the customer with too many messages.
Ensuring clarity and conciseness in your notifications is also important. Provide all necessary information, such as the purpose of the feedback, how long it will take to complete, and any incentives for participating. Keep the message brief and to the point to respect the customer’s time.
By combining automated tools, personalized messaging, multiple channels, and timely communication, you can effectively manage feedback notifications and improve the customer experience.
Yes, feedback can effectively convert to sales. Customer feedback provides valuable insights into product performance, service quality, and overall shopping experience. When businesses act on this feedback to make improvements, they can enhance customer satisfaction and loyalty, which can lead to increased sales.
Positive feedback and testimonials can also be used as social proof, which builds trust with potential customers. Displaying reviews and ratings on product pages can influence purchasing decisions by showing that other customers have had good experiences with the product.
Additionally, addressing negative feedback promptly and effectively can turn dissatisfied customers into loyal ones. By showing that the business values customer opinions and is committed to making improvements, businesses can foster a positive reputation and encourage repeat purchases.
Feedback also helps identify trends and preferences, allowing businesses to tailor their offerings to meet customer needs better. This targeted approach can lead to higher conversion rates as products and services align more closely with customer expectations.
In summary, by leveraging feedback to improve products and services, provide social proof, and address customer concerns, businesses can effectively convert feedback into sales.
It requires time and effort to compare and evaluate features of the various different Feedback Shopify apps to find the ideal option.
Shopify store owners must evaluate relevant information to make the optimal choice for their needs.
This guide does the challenging work for merchants by comparing and evaluating the top choices for different Feedback Shopify apps. The results of our analysis of the best Feedback Shopify apps are listed below: