Top 6 Shopify COD Order Confirmation Apps [June, 2024]

Top 6 Shopify COD Order Confirmation Apps [June, 2024]

By Giles Thomas | Last updated April 8, 2024

This guide helps ecommerce store owners to compare and find the best COD order confirmation app for Shopify. COD order confirmation apps are popular for ecommerce businesses that want to ensure the authenticity of orders, reduce the incidence of fraudulent transactions and returns, and streamline the logistics of Cash on Delivery transactions. However, with the variety of Shopify apps for COD order confirmation, it can be challenging to find the ideal app for store owners’ individual needs.

To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options. 

This guide compares six companies for merchants to review and find the optimal COD order confirmation app for their needs. To help them make an informed decision, a quick comparison table of the best COD order confirmation Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.

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Quick comparison of the best Shopify COD order confirmation apps

#App NameDeveloper NamePricingRatingFree TrialImageAction
1 GOAT COD Form, Upsells & OTP ReelUp LTD. $7.99/month 4.8/5 ⭐️ yes image Get app
2 EasyOrder – Order Form for COD NexusMedia OÜ $10/month 4/5 ⭐️ yes image Get app
3 CODFIRM COD Verification Suite CODFIRM $5/month 5/5 ⭐️ no image Get app
4 COD King-COD Fees & OTP Verify Black Swan $7.99/month 5/5 ⭐️ no image Get app
5 Leadify – COD Order Form Cash On Delivery $6.95/month 5/5 ⭐️ yes image Get app
6 Cashify COD Order Confirmation Softpulse Infotech $0/month 4.3/5 ⭐️ no image Get app

Top Shopify COD order confirmation apps reviewed

Table of contents:

How to Find The Best COD Order Confirmation Shopify App?


These six COD order confirmation apps for Shopify are ranked based on the following criteria: 

  • Features 
  • Price
  • Rating on the Shopify app store
  • Free trial availability
  • Free app options
  • Compatibility with other top apps
  • Number of apps the app provider operates 
  • Pros and cons
  • Built for Shopify badge 
  • Reviews and assessment by AcquireConvert


What are Shopify COD Order Confirmation apps?


Shopify COD (Cash on Delivery) order confirmation apps are essential for retailers offering COD payment options. These apps play a key role in validating COD orders by sending automated confirmation messages, usually via SMS or email. When a customer places an order using COD, they must respond to this message, ensuring the order’s legitimacy. This method effectively tackles common COD issues like fraudulent orders or delivery-time cancellations.

The use of these apps boosts operational efficiency by confirming orders prior to dispatch, which in turn minimizes financial losses and elevates customer service standards. Furthermore, they provide insightful analytics on customer behaviors and purchasing patterns. Incorporating these apps allows Shopify store owners to manage COD orders more effectively, proving particularly beneficial in regions where COD is a frequently used payment method.


What is COD confirmation?


COD confirmation plays a pivotal role in e-commerce, especially for transactions involving Cash on Delivery (COD). It’s a process that validates COD orders before they’re dispatched. When a customer opts for COD, either the retailer or an automated system kicks off a confirmation process. This often involves sending a One Time Password (OTP) via SMS, making an Interactive Voice Response (IVR) call, or emailing the customer. The customer’s response to this communication is crucial as it confirms their intention to buy and their readiness to receive the order. If the customer confirms, the retailer proceeds with the order’s delivery. Conversely, without customer confirmation, the order may be either canceled or put on hold. This step of confirming COD orders is vital for online retailers to mitigate the risks of fraudulent orders and inefficient deliveries, ensuring that their logistics efforts are focused on legitimate orders.


How does COD work on Shopify?


Cash on Delivery (COD) on Shopify offers a convenient payment method for customers who prefer paying in cash at the time of delivery. Shopify store owners set up this option in their settings, defining where it’s available and any specific conditions. During checkout, customers choosing COD can place their orders without online payment. To verify orders, some stores use additional measures like SMS or email verifications. After confirmation, orders are processed and shipped. The customer pays in cash upon delivery, finalizing the transaction. However, if a customer refuses to accept or pay for the order upon delivery, it often leads to a Return to Origin (RTO). To streamline COD management, store owners might use various Shopify apps for efficient order confirmation and fraud prevention, enhancing the overall reliability and user-friendliness of COD on Shopify.


Conclusion: Best Shopify COD order confirmation apps


It requires time and effort to compare and evaluate features of the various different COD order confirmation Shopify apps to find the ideal option. 

Shopify store owners must evaluate relevant information to make the optimal choice for their needs. 

This guide does the challenging work for merchants by comparing and evaluating the top choices for different COD order confirmation Shopify apps. The results of our analysis of the best COD order confirmation Shopify apps are listed below: