Top 7 Best Shopify Order Tracking Apps [March, 2024]

Top 7 Best Shopify Order Tracking Apps [March, 2024]

By Giles Thomas | Last updated December 17, 2023

This guide helps ecommerce store owners to compare and find the best order tracking app for Shopify. Order tracking apps are popular for ecommerce businesses that want to enhance the order tracking process for merchants and customers alike. However, with the variety of Shopify apps for order tracking, it can be challenging to find the ideal app for store owners’ individual needs.

To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options. 

This guide compares seven companies for merchants to review and find the optimal order tracking app for their needs. To help them make an informed decision, a quick comparison table of the best order tracking Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.

Quick comparison of the best Shopify order tracking apps

#App NameDeveloper NamePricingRatingFree TrialImageAction
1iTrack – Order TrackingiTrack Ecom Tracking$4.99/month5/5 ⭐️noimageGet app
2Parcel Panel Order TrackingChannelwill$9/month5/5 ⭐️yesimageGet app
3Track123 Order Tracking UpsellTrack123$9/month4.9/5 ⭐️yesimageGet app
4AfterShip Order TrackingAfterShip & Automizely$11/month4.7/5 ⭐️yesimageGet app
517TRACK Order Tracking17TRACK$9/month4.9/5 ⭐️yesimageGet app
6Tracktor Order TrackingShopPad Inc.$8.99/month4.8/5 ⭐️yesimageGet app
7TrackingMore – Order TrackingTrackingMore$9/month4.8/5 ⭐️yesimageGet app

Top Shopify order tracking apps reviewed

Table of contents:

How to Find The Best Order Tracking Shopify App?

 

These seven order tracking apps for Shopify are ranked based on the following criteria: 

  • Features 
  • Price
  • Rating on the Shopify app store
  • Free trial availability
  • Free app options
  • Compatibility with other top apps
  • Number of apps the app provider operates 
  • Pros and cons
  • Built for Shopify badge 
  • Reviews and assessment by AcquireConvert 

 

What are Shopify order tracking apps?

 

Shopify order tracking apps are tools designed for e-commerce platforms, specifically focusing on enhancing the order tracking process for both store owners and customers on Shopify. These apps offer real-time updates on orders, allowing both parties to monitor the shipment from dispatch to delivery. They integrate with various shipping carriers, providing a centralized platform to track orders across different logistic services. These apps often feature automatic notifications sent to customers, keeping them informed about their order status through emails or SMS. This communication is a key aspect of customer service, reducing the volume of queries related to order statuses. Additionally, many of these apps offer customization options for the tracking page, allowing it to align with the store’s branding and thus enhancing the customer experience.

Another significant feature is the provision of analytics and reporting. This aspect gives insights into shipping performance and delivery times, which are crucial for assessing operational efficiency and customer satisfaction. For businesses that operate on a dropshipping model, these apps often support features that cater to the specific needs of dropshipping, such as anonymous tracking to maintain brand integrity. In essence, Shopify order tracking apps are vital for businesses looking to streamline their logistics, improve customer communication, and elevate the overall online shopping experience.

 

Does Shopify have order tracking?

 

Shopify does have built-in order tracking capabilities. The order status page, which is the final page of a store’s checkout process on Shopify, allows customers to check the status of their shipment. This feature is particularly useful if the order is shipping with a supported carrier, as it enables customers to view real-time updates on the location of their shipment. Additionally, customers who check out using only a phone number can opt to receive shipping updates by email. These functionalities are part of Shopify’s effort to create a great post-purchase experience, aiming to win customers with real-time tracking and flexible return policies​​.

Shopify’s platform includes an order management system that allows users to track and fulfill orders. This system is integrated with features such as order tracking, shipping labels, and automatic inventory updates, helping businesses keep track of their inventory and ensuring that orders are fulfilled in a timely manner. However, it’s important to note that while Shopify provides these basic order management capabilities, it may not have a dedicated order management system with advanced features. For more robust order management needs, businesses might have to rely on third-party solutions or develop their own custom solutions. Some third-party apps offer additional features and functionality that can be used to supplement or replace Shopify’s built-in system​​​​.

 

What is order tracking service?

 

An order tracking service is a crucial component in e-commerce and shipping, designed to monitor the progress of orders from the point of sale to delivery. This service offers real-time updates on an order’s location and status, accessible online through a tracking number. It integrates with various shipping carriers, allowing for comprehensive tracking across different stages and companies. This service significantly enhances customer communication by providing regular updates, thereby reducing inquiries about order statuses and improving overall customer satisfaction. For businesses, it can be connected to inventory management systems, offering valuable insights for stock management and decision-making. One of the key features of an order tracking service is the provision of estimated delivery dates, which gives customers and businesses a clear idea of when to expect an order. This transparency in the shipping process builds trust in the seller or shipping service. Additionally, it plays a vital role in quickly identifying and resolving any issues or delays in shipment.

Order tracking services are indispensable in the modern e-commerce and logistics landscape, providing critical information, improving customer service, and aiding in efficient inventory management.

 

Conclusion: Best Shopify Order Tracking Apps

 

It requires time and effort to compare and evaluate features of the various different order tracking Shopify apps to find the ideal option. 

Shopify store owners must evaluate relevant information to make the optimal choice for their needs. 

This guide does the challenging work for merchants by comparing and evaluating the top choices for different order tracking Shopify apps. The results of our analysis of the best order tracking Shopify apps are listed below: