Top 5 Best Shopify Thank You Email Apps [November, 2024]
| Last updated September 12, 2024
This guide helps ecommerce store owners to compare and find the best Thank You Email apps for Shopify. Thank You Email apps are popular for ecommerce businesses that want to a way to notify their customers when products are back in stock. However, with the variety of Shopify apps for Thank You Email, it can be challenging to find the ideal app for store owners’ individual needs.
To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options.
This guide compares five companies for merchants to review and find the optimal Thank You Email app for their needs. To help them make an informed decision, a quick comparison table of the best Thank You Email Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.
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Quick comparison of the best Shopify Thank You Email apps
| # | App Name | Developer Name | Pricing | Rating | Free Trial | Image | Action |
|---|---|---|---|---|---|---|---|
| 1 | Avada Email Marketing & SMS | Avada | $16/month | 4.9/5 ⭐️ | no |  |
Get app |
| 2 | Privy – Pop Ups, Email, & SMS | Privy Operations | $30/month | 4.6/5 ⭐️ | yes |  |
Get app |
| 3 | UpOrder (formerly Spently) | Pantastic | 4.6/5 ⭐️ | no |  |
Get app | |
| 4 | Email Marketing Follow Up | Klax Holdings LLC | $9/month | 4.8/5 ⭐️ | no |  |
Get app |
| 5 | SpurIT Upsell Email Marketing | SpurIT LLC | 4.4/5 ⭐️ | no |  |
Get app |
Top Shopify Thank You Email apps reviewed
Table of contents:
Avada Email Marketing & SMS
Avada Email Marketing & SMS is an all-in-one platform for Shopify merchants, designed to engage customers across multiple channels including email, SMS, push notifications, and WhatsApp. Its comprehensive suite of features includes smart mail, automation for various marketing scenarios, mass mailing, newsletters, and SMS marketing. Additionally, Avada offers sales popup forms, audience segmentation, advanced reporting, and campaign monitoring tools. The platform emphasizes personalization with options for segmenting contacts, recommending products, and sending order creation SMS. It also supports various popup and form types for effective lead capture and provides a range of email marketing templates, catering to different marketing needs and strategies.
- Free plan available
- Smart mail uses intelligent algorithms for personalized email content to boost engagement
- Automation streamlines repetitive marketing tasks like follow-up emails
- Mass mail enables efficient bulk email sending to numerous recipients
- The newsletter feature supports regular email updates to keep subscribers informed
- SMS marketing allows for direct marketing through text messages
- Sales popup forms engage customers with timely website pop-ups
- Audience segmentation targets specific customer groups for more effective marketing
- Advanced reports provide detailed analytics for marketing performance
- Campaign monitor manages and tracks the effectiveness of marketing campaigns
- Spin-to-Win is an interactive feature that offers rewards or discounts to engage customers
- Push notification sends updates and alerts directly to customers' devices
- No free trial
- Some users experiencing slow to respond or unhelpful customer service (improved more recently)
Privy – Pop Ups, Email, & SMS
Privy serves as a comprehensive ecommerce solution for Shopify stores, specializing in popup, email, and SMS marketing to enhance sales growth. It features a user-friendly drag-and-drop email editor with various templates, enabling easy creation of email campaigns. Privy also facilitates SMS marketing with options for post-signup and cart saver texts. Key to its utility are the popup display choices for expanding marketing lists and automated email and SMS functions that operate continuously. The platform is noted for its smooth integration with Shopify, unlimited email capabilities, and effective customer engagement tools like targeting options and an analytics dashboard. Additionally, Privy’s customer support is recognized for its responsiveness and thoroughness, offering valuable guidance for new users. The app’s additional functionalities, like spin-to-win games and conversion tools, contribute to growing subscriber numbers and sales.
- Free plan available
- 15 day free trial
- Privy provides unlimited popups to help grow contact lists
- Users have access to various types of popups, enhancing visitor engagement
- The platform offers advanced popup targeting based on specific user criteria
- It allows synchronization with other email service providers for cohesive marketing strategies
- Privy can sync with Shopify's coupon system, aiding in promotional campaigns
- Comprehensive email marketing tools are available, offering extensive capabilities
- The app enables sending an unlimited number of emails, supporting broad outreach
- Sophisticated targeting and automation options are available for email campaigns
- Privy offers free support through email and chat to assist users
- It includes full-scale SMS marketing features, expanding communication channels
- Advanced SMS targeting and automation tools are provided for effective messaging
- Personalized support is available for accounts with over 9,000 email contacts
- Some users expressed dissatisfaction with the response time and effectiveness of customer service (improved more recently)
- Users have reported a lack of continued support following the initial onboarding process (quickly resolved once escalated)
UpOrder (formerly Spently)
UpOrder, formerly known as Spently, is a Shopify app designed to enhance email notifications by turning them into powerful marketing tools. Its key features include customizable email templates for transactional messages, upsell and cross-sell opportunities within emails, and detailed analytics to track the performance of each message. UpOrder allows merchants to design branded email templates with an intuitive drag-and-drop editor, making it easy for users to personalize their communications. The app also integrates seamlessly with Shopify, pulling in store data automatically to streamline the process.
The unique functionality of UpOrder lies in its ability to generate additional revenue through existing customer interactions. By inserting product recommendations, discounts, and promotional banners directly into email notifications, the app helps users leverage every touchpoint. It also offers detailed insights on email performance, allowing businesses to optimize their communication strategies.
UpOrder’s user interface is designed to be straightforward, offering easy navigation and quick access to essential features. Users report responsive customer support, which is especially valuable for those new to email marketing integrations. What sets the app apart from others is its ability to transform routine transactional emails into a revenue-generating asset, which most competitors fail to emphasize.
- Free plan is available
- Customize transactional emails with your brand’s logo, colors, and style for a cohesive customer experience
- Add personalized product recommendations directly in your emails to encourage additional purchases
- Include targeted discounts in order confirmation and shipping notification emails to drive repeat business
- Track and monitor email open rates and click-through rates for insights into your email performance
- Design custom emails effortlessly using the drag-and-drop editor without needing any coding skills
- Automate follow-up emails for events like abandoned carts or product reviews to re-engage customers
- Conduct A/B testing on email designs and offers to optimize performance and conversion rates
- Integrate social sharing buttons in emails to increase brand visibility across different platforms
- Utilize dynamic product recommendations based on customer behavior to boost future sales
- Access detailed analytics to monitor email campaign effectiveness and identify areas for improvement
- No free trial is available
- A few users experienced difficulties with certain features, finding the app less intuitive than expected
Email Marketing Follow Up
Email Marketing Follow Up is a Shopify app designed to enhance customer engagement and boost sales through automated email campaigns. It allows users to create and send follow-up emails to customers based on their interactions with the store, such as purchases, abandoned carts, and sign-ups. The app offers a variety of customizable email templates, enabling store owners to match their branding and messaging style.
A unique feature of this app is its advanced segmentation capability. Store owners can segment their customer base based on criteria like purchase history, browsing behavior, and demographic information. This allows for more personalized and targeted email campaigns, which can significantly increase open and conversion rates. Additionally, the app provides robust analytics and reporting tools, helping users track the performance of their email campaigns and make data-driven decisions for improvements.
Email Marketing Follow Up integrates seamlessly with Shopify, ensuring a smooth synchronization of customer data and email campaigns. The user interface is intuitive, making it easy for store owners to set up and manage their email marketing efforts without extensive technical knowledge. The app also offers reliable customer support, ensuring users can get assistance quickly when needed.
Special services include advanced automation features, such as drip campaigns and triggered emails, which help maintain consistent communication with customers. These features are designed to nurture customer relationships and drive repeat purchases. Overall, Email Marketing Follow Up stands out with its segmentation capabilities, robust analytics, and seamless integration, making it a valuable tool for Shopify store owners looking to optimize their email marketing strategies.
- Free plan is available
- Inconsistent email deliverability with some emails not being sent as expected
- Limited customization options for email templates hinder branding efforts
- Complexity in setting up the app, especially for advanced features
- Delays in customer support response times can hinder resolution of urgent issues
- Integration challenges with other Shopify tools or third-party apps
- Reporting inaccuracies where email campaign results are not correctly displayed
- User interface can be non-intuitive, especially for new users
- Lack of detailed documentation or tutorials to help with app navigation and feature usage
- No free trial of paid plan is available
- Limited customization options for email templates
SpurIT Upsell Email Marketing
SpurIT Upsell Email Marketing app automates the sending of upsell emails to Shopify customers, aiming to increase sales through personalized recommendations. After a purchase, customers receive emails suggesting products based on their order, encouraging additional purchases. This function transforms a simple thank-you email into a valuable sales opportunity. The app’s integration allows users to customize email designs and templates for different regions, ensuring that communication remains tailored to diverse audiences.
Users can set specific time intervals for sending follow-up emails, such as a few days or weeks after a purchase, to optimize their upsell strategy. The app also provides detailed analytics and reports, allowing businesses to track the success of their email campaigns and make data-driven adjustments. Many users appreciate the ease of setup and ongoing support, which contributes to a smooth experience from the start.
With its free installation plan and seamless integration with other Shopify tools, SpurIT Upsell Email Marketing helps businesses grow their revenue with minimal effort. Though praised for its customer service and usability, some users report delayed issue resolutions, particularly in communication with the support team. Overall, the app stands out for its simplicity and effectiveness, making it a strong option for those looking to leverage email marketing for increased sales.
- Free plan is available
- Automated email campaigns that increase order value
- Customizable email templates matching your store's branding
- Advanced segmentation based on customer behavior
- A/B testing for optimizing email performance
- Pre-scheduled email sending for strategic marketing
- Integration with Shopify for seamless operation
- Analytics dashboard for tracking email results
- Upsell and cross-sell recommendations within emails
- No free trail is available
- Several users mention occasional delays in email delivery
How to Find The Best Thank You Email Shopify App?
These five Thank You Email apps for Shopify are ranked based on the following criteria:
- Features
- Price
- Rating on the Shopify app store
- Free trial availability
- Free app options
- Compatibility with other top apps
- Number of apps the app provider operates
- Pros and cons
- Built for Shopify badge
- Reviews and assessment by AcquireConvert
What are Shopify Thank You Email apps?
Shopify Thank You Email apps are tools designed to automate and personalize post-purchase emails sent to customers after they complete an order. These apps enhance customer engagement by delivering customized thank-you messages, order confirmations, and additional marketing content.
A key feature of Shopify Thank You Email apps is the ability to create fully customizable thank-you emails. Store owners can design messages that reflect their brand’s style, adding personalized touches such as the customer’s name, product recommendations, or discount codes to encourage repeat purchases. This feature allows businesses to foster customer loyalty by creating a memorable post-purchase experience.
Another important feature is automated email workflows. These apps enable businesses to set up automated email sequences triggered by customer actions, such as order completion or delivery. This ensures that customers receive timely and relevant communications without manual intervention, enhancing the overall shopping experience.
Additionally, some Shopify Thank You Email apps offer advanced analytics and reporting features. These tools track the performance of thank-you emails, such as open rates, click-through rates, and conversion rates. This data helps businesses optimize their email campaigns and measure their effectiveness in driving customer retention and sales.
Many of these apps also provide integration options with other marketing platforms or Shopify apps, allowing store owners to seamlessly connect their thank-you emails with loyalty programs, upsell features, or customer reviews.
Overall, Shopify Thank You Email apps play a crucial role in building stronger relationships with customers, improving engagement, and increasing the likelihood of future purchases. Exploring different apps on the Shopify App Store can provide more tailored solutions for specific business needs.
What is the best way to send a Thank You Email notification to customers?
The best way to send a thank-you email notification to customers involves personalization, automation, and thoughtful timing. Start by using email marketing tools or Shopify apps like Klaviyo or Omnisend, which allow you to automate the thank-you email process. Automating ensures that every customer receives a timely thank-you message immediately after making a purchase without requiring manual effort.
Personalization is key to making your thank-you emails more engaging. Address customers by their names and reference their purchased items to create a more meaningful connection. Adding personalized product recommendations or exclusive offers in these emails can also encourage future purchases and build brand loyalty.
Timing is crucial for thank-you emails. The email should be sent immediately after the purchase is confirmed to reassure customers about their order and create a positive impression. Follow up with order updates, such as shipping information or delivery status, to keep customers informed.
By using automation, personalized content, and timely communication, you can make thank-you emails an effective tool for customer retention and satisfaction.
Do Thank You Email convert to sales?
Yes, thank-you emails can effectively convert to sales. These emails not only express appreciation but also provide an opportunity to engage customers post-purchase, making them more likely to return for future purchases. When crafted thoughtfully, thank-you emails can include personalized product recommendations, exclusive discounts, or special offers, encouraging customers to explore more of what the store has to offer.
Thank-you emails help build stronger relationships with customers by making them feel valued. When customers feel appreciated and are offered tailored incentives, they are more likely to convert, especially if the email offers limited-time discounts or highlights complementary products based on their previous purchase.
For merchants, thank-you emails also help drive repeat business by keeping the brand at the forefront of customers’ minds. Overall, these emails not only enhance customer loyalty but can also strategically drive sales when combined with personalized offers and relevant product suggestions.
Conclusion: Best Shopify Thank You Email Apps
It requires time and effort to compare and evaluate features of the various different Thank You Email Shopify apps to find the ideal option.
Shopify store owners must evaluate relevant information to make the optimal choice for their needs.
This guide does the challenging work for merchants by comparing and evaluating the top choices for different Thank You Email Shopify apps. The results of our analysis of the best Thank You Email Shopify apps are listed below:
