Top 7 Shopify WhatsApp Apps [May, 2024]

Top 7 Shopify WhatsApp Apps [May, 2024]

By Giles Thomas | Last updated April 26, 2024


This guide helps ecommerce store owners to compare and find the best whatsapp apps for Shopify. Whatsapp apps are popular for ecommerce businesses that want to implement chat services into their ecommerce store. Did you know that chat app messages have 3 to 4 times higher open and click-through rates than emails? Chat services should be an option in your ecommerce store—especially if the bulk of your target customers are under 40 (and even more so if they are mainly teenagers). Almost everyone has heard of WhatsApp—from Brazil and India to the US and UK—and it remains one of the biggest and best chat apps around.

However, with the variety of Shopify apps for whatsapp, it can be challenging to find the ideal app for store owners’ individual needs.

To help ecommerce store owners make the right choice, the attributes of available Shopify apps have been assessed considering: features, price, free trial availability, app store rating and free app options.

This guide compares seven companies for merchants to review and find the optimal whatsapp app for their needs. To help them make an informed decision, a quick comparison table of the best whatsapp Shopify apps is shared below, followed by in-depth reviews and frequently asked questions.


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Quick comparison of the best Shopify whatsapp apps

#App NameDeveloper NamePricingRatingFree TrialImageAction
1 WhatsApp Chat & Abandoned Cart WATI: WhatsApp Team Inbox $4.99/month 4.1/5 ⭐️ yes image Get app
2 Revie: Reviews via Whatsapp Triciclo $9/month 5/5 ⭐️ no image Get app
3 Marketing+Support on WhatsApp SuperLemon App $15/month 3.4/5 ⭐️ yes image Get app
4 WhatsApp Marketing + Helpdesk DelightChat $49/month 4.6/5 ⭐️ yes image Get app
5 Ctx: WhatsApp Chat & Abandoned Softpulse Infotech $7.99/month 4.8/5 ⭐️ yes image Get app
6 Pushdaddy WhatsApp, Live Chat $5.1/month 4.6/5 ⭐️ no image Get app
7 WhatsApp & Messenger Marketing Maxwell $4.99/month 4/5 ⭐️ no image Get app

Top Shopify WhatsApp apps reviewed

Table of contents:

How to Find The Best WhatsApp Shopify App?


These seven whatsapp apps for Shopify are ranked based on the following criteria: 

  • Features 
  • Price
  • Rating on the Shopify app store
  • Free trial availability
  • Free app options
  • Compatibility with other top apps
  • Number of apps the app provider operates 
  • Pros and cons
  • Built for Shopify badge 
  • Reviews and assessment by AcquireConvert 

What are Shopify WhatsApp apps?


Shopify WhatsApp apps solve multiple problems for ecommerce store owners, working on many fronts to increase sales, prevent returns, and keep customers happy. All this while keeping costs manageable.

For instance, store visitors often leave without purchasing either because they can’t find the product they want or get quick answers to their questions. You can use WhatsApp chat to reach out to these customers, engage them, build relationships, and even allow them to share product pages with friends.

You can follow up with abandoned carts, offer support and order tracking services without customers having to pick up the phone. Chat apps can even be used to gather feedback and reviews.

But which Shopify WhatsApp app will help you with your next marketing campaign or support ticket?

We reviewed seven of the best WhatsApp apps for Shopify so that you can be the judge.

A word of warning: some of these apps have very similar names, so be careful you don’t end up with the wrong one.


How do you stay safe on WhatsApp?


To stay safe on WhatsApp, it’s crucial to take some key steps. Enable two-step verification to add an extra layer of security. This requires a PIN when you try to register your phone number on a new device, reducing the risk of unauthorized access.

You should also be cautious with links and attachments. Clicking on suspicious links or opening attachments from unknown sources could expose you to malware or phishing attacks. To avoid these risks, only download WhatsApp from official sources like the App Store or Google Play. Third-party versions could contain security vulnerabilities.

Privacy settings in WhatsApp let you control who can view your profile picture, status, and last seen time. You can restrict these to your contacts or specific people, helping you protect your personal information. If you receive spam or suspicious messages, report and block the contact to avoid security risks.

Regularly updating WhatsApp keeps you safe with the latest security patches and bug fixes. This practice helps protect against new threats and ensures your app has the latest features. Sharing personal information in messages or on your profile requires caution. Avoid sharing sensitive details like location or phone numbers unless absolutely necessary. These simple precautions can go a long way in keeping you secure while using WhatsApp.


Ready to solve support issues and sell more with Shopify whatsapp apps?


WhatsApp chat should be a no-brainer for any Shopify store owner.

In most cases with the above WhatsApp apps, you can reach out to customers at all stages of the buying cycle either for free or at a low monthly fee.

The potential savings from solving support issues and the potential revenue generated from abandoned cart recoveries alone should be reason enough to test a few of the apps we’ve reviewed here.


Conclusion: Best Shopify WhatsApp Apps


It requires time and effort to compare and evaluate features of the various different whatsapp Shopify apps to find the ideal option. 

Shopify store owners must evaluate relevant information to make the optimal choice for their needs. 

This guide does the challenging work for merchants by comparing and evaluating the top choices for different whatsapp Shopify apps. The results of our analysis of the best whatsapp Shopify apps are listed below: