Gorgias ‑ Helpdesk & Live Chat vs Easyship ‑ All In One Shipping Alongside Contrast May, 2024

Gorgias ‑ Helpdesk & Live Chat vs Easyship ‑ All in One Shipping Comparison

This side-by-side contrast helps customers who are puzzled about choosing between Gorgias ‑ Helpdesk & Live Chat and Easyship ‑ All In One Shipping to locate the best Shopify Plus application for their ecommerce business needs. It checks out the required attributes of both Shopify Plus applications to assist merchants in contrasting their remedies and making a notified option.

To assist individuals in picking between Gorgias ‑ Helpdesk & Live Chat and Easyship ‑ All In One Shipping to find the best-suited app, below is a checklist of both application advantages and disadvantages, together with a contrast of their usual app attributes, including attributes, constructed for Shopify accreditation, cost, totally free trial availability, application shop rating, and complimentary app choices.

Gorgias ‑ Helpdesk & Live Chat vs Easyship ‑ All in One Shipping Summary

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Easyship ‑ All in One Shipping

Rating: 4.2/5 ⭐️
Developer Name: Easyship

Easyship is trusted with the shipping arrangements for over 100,000 online retailers (including many Shopify Plus stores), which is pretty impressive.

It is especially suitable for stores that ship globally, integrating with all the main players, such as UPS, FedEx, DHL eCommerce, SF Express, USPS, as well as 250 others.

Free Trial: yes
Free Plan: Yes
Price Starting from: $29/month
Built For Shopify: No
  • Free plan available
  • 14 day free trial
  • Shipping platform with access to the largest courier network around (250+ shipping solutions)
  • Provides pre-negotiated discounted rates with up to 70% off shipping costs
  • Allows seamless checkout for customers – whether shipping domestically or internationally
  • Provides a clear view of all required taxes, duties, and courier fees upfront for every shipment, no matter where you’re shipping
  • Accurate and transparent quotes for all items in the customer’s cart – avoids nasty surprises (and increase conversions)
  • Can sync orders and print labels with a single click
  • Allows you to store product dimensions, category, and weight for faster processing and shipping costs
  • a few reports of bugs and glitches in the backend (few and far between)
  • customer service issues in some of the merchant reviews, looks to have been resolved more recently
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Gorgias ‑ Helpdesk & Live Chat

Rating: 4.5/5 ⭐️
Developer Name: Gorgias Inc

Gorgias, is designed to make customer service in your Shopify Plus store a stellar experience for your customers so that they keep coming back. It seamlessly integrates with Shopify Plus, Facebook, Instagram, email and many others. It uses an email-like interface, simplifying ticket management through color-coded organization, and prioritizes consumer orders, streamlining engagement around transactions. Customizable views, akin to Gmail, offer controlled data presentation, managed by administrators, and with easy to setup automation features it also drives efficient responses and data collection for merchants to analyze and use as they see fit.

The app is well-reviewed by established stores on Shopify and used by over 13,000 brands to date.

Free Trial: yes
Free Plan: No
Price Starting from: $10/month
Built For Shopify: No
  • 7 day free trial
  • Provides customer support, help desk, and customer service chat: a type of ‘one-stop-shop’ for support
  • Allows you to embed live chat into your Shopify store
  • Enables you to view customer service requests from email, live chat, and social platforms all from one central dashboard
  • Can import tickets from Zendesk and other customer support CRM apps
  • Allows you to perform refunds and edits straight from the help desk live chat
  • Automates customer support live chat and contact us page using stats, rules, and templates
  • Provides context and dialogue history for the support team to respond intelligently and pro-actively to support queries
  • Reduces ticket first response times
  • No free plan

Gorgias ‑ Helpdesk & Live Chat vs Easyship ‑ All in One Shipping Comparison Conclusion

It needs effort and time to contrast and review the attributes of the numerous different Shopify Plus apps to find the suitable choice. Shopify store owners need to assess pertinent details to make the ideal choice for their demands.

This side-by-side comparison guide does the difficult job of bringing the Plus apps for merchants to contrast and assess the top selections for different Plus Shopify applications.