Gorgias ‑ Helpdesk & Live Chat vs Extensiv Order Manager Side by Side Contrast May, 2024

Gorgias ‑ Helpdesk & Live Chat vs Extensiv Order Manager Comparison

This side-by-side comparison helps individuals who are puzzled concerning choosing between Gorgias ‑ Helpdesk & Live Chat and Extensiv Order Manager to situate the very best Shopify Plus application for their ecommerce organization demands. It takes a look at the needed attributes of both Shopify Plus apps to aid sellers on the other hand their options and making a notified selection.

To assist customers in picking between Gorgias ‑ Helpdesk & Live Chat and Extensiv Order Manager to find the best-suited application, below is a list of both app pros and cons, together with a comparison of their typical app attributes, consisting of features, built for Shopify accreditation, rate, totally free test availability, app shop ranking, and cost-free app alternatives.

Gorgias ‑ Helpdesk & Live Chat vs Extensiv Order Manager Summary


Extensiv Order Manager

Rating: 4/5 ⭐️
Developer Name: Skubana

Formerly known as Skubana, Extensiv Order Manager serves as a centralized control center, providing a comprehensive overview of your order and sales operations, inventory status, and fulfillment strategies. It empowers you to automate repetitive tasks, establish order management rules, enhance order handling capabilities, and receive timely notifications for critical matters. With this platform, you can efficiently manage various sales channels while maintaining full visibility into orders, inventory, and fulfillment operations.

Free Trial: no
Free Plan: No
Price Starting from: $1,000/month
Built For Shopify: No
  • Extensiv powers orders, inventory and business intelligence for the world’s top high-volume brands and retailers
  • Connect and import orders from every channel you sell on, including online shopping carts, marketplaces, retailers, and point of sale systems
  • Print shipping labels from all major carriers or automatically route your orders to 3rd party fulfillment centers, all from one centralized place
  • View, manage, and synchronize your entire inventory across all sales channels, warehouses, 3PLs, dropshippers, and FBA distribution centers
  • No free trial or free plan
  • Might be out of budget range for some smaller startups

Gorgias ‑ Helpdesk & Live Chat

Rating: 4.5/5 ⭐️
Developer Name: Gorgias Inc

Gorgias, is designed to make customer service in your Shopify Plus store a stellar experience for your customers so that they keep coming back. It seamlessly integrates with Shopify Plus, Facebook, Instagram, email and many others. It uses an email-like interface, simplifying ticket management through color-coded organization, and prioritizes consumer orders, streamlining engagement around transactions. Customizable views, akin to Gmail, offer controlled data presentation, managed by administrators, and with easy to setup automation features it also drives efficient responses and data collection for merchants to analyze and use as they see fit.

The app is well-reviewed by established stores on Shopify and used by over 13,000 brands to date.

Free Trial: yes
Free Plan: No
Price Starting from: $10/month
Built For Shopify: No
  • 7 day free trial
  • Provides customer support, help desk, and customer service chat: a type of ‘one-stop-shop’ for support
  • Allows you to embed live chat into your Shopify store
  • Enables you to view customer service requests from email, live chat, and social platforms all from one central dashboard
  • Can import tickets from Zendesk and other customer support CRM apps
  • Allows you to perform refunds and edits straight from the help desk live chat
  • Automates customer support live chat and contact us page using stats, rules, and templates
  • Provides context and dialogue history for the support team to respond intelligently and pro-actively to support queries
  • Reduces ticket first response times
  • No free plan

Gorgias ‑ Helpdesk & Live Chat vs Extensiv Order Manager Comparison Conclusion

It takes time and effort to compare and review the attributes of the various Shopify Plus apps to locate the perfect choice. Shopify shopkeeper needs to evaluate relevant info to make the ideal choice for their demands.

This side-by-side comparison guide does the challenging work of fetching the Plus applications for vendors to compare and assess the leading choices for different Plus Shopify applications.