Gorgias ‑ Helpdesk & Live Chat vs Fomo: Sales Popup & Web Push Alongside Comparison October, 2024

Gorgias ‑ Helpdesk & Live Chat vs Fomo: Sales Popup & Web Push Comparison

This side-by-side contrast assists users who are puzzled pertaining to selecting between Gorgias ‑ Helpdesk & Live Chat and Fomo: Sales Popup & Web Push to locate the very best Shopify Plus app for their ecommerce business demands. It examines the required qualities of both Shopify Plus apps to aid sellers on the other hand their options and making an alerted selection.

To help customers in choosing in between Gorgias ‑ Helpdesk & Live Chat and Fomo: Sales Popup & Web Push to discover the best-suited application, listed below is a list of both application pros and cons, along with a contrast of their normal app characteristics, consisting of functions, constructed for Shopify qualification, rate, complimentary test availability, application shop rating and totally free app alternatives.

Gorgias ‑ Helpdesk & Live Chat vs Fomo: Sales Popup & Web Push Summary

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Fomo: Sales Popup & Web Push

Rating: 4.6/5 ⭐️
Developer Name: Fomo

Since 2013, thousands of Shopify stores have entrusted their social proof to Fomo.

There are cheaper versions around but the extra conversions enabled through this app should more than pay for it.

Free Trial: yes
Free Plan: Yes
Price Starting from: $25/month
Built For Shopify: No
  • Free plan available
  • 14 day free trial
  • Helps you build trust and social proof for your store, so that you overcome objections and hesitation from new buyers
  • Displays recent Shopify orders, product reviews, and other customer behaviors on your storefront
  • Integrates with dozens of apps to show newsletter signups, product reviews, live visitor numbers, etc.
  • Location detection helps show relevant notifications to each visitor
  • Customizes notifications to match your site design
  • Easy-to-use editor with high-converting themes
  • Helps you measure ROI and conversions
  • Infrequent reports of bugs/glitches
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Gorgias ‑ Helpdesk & Live Chat

Rating: 4.5/5 ⭐️
Developer Name: Gorgias Inc

Gorgias, is designed to make customer service in your Shopify Plus store a stellar experience for your customers so that they keep coming back. It seamlessly integrates with Shopify Plus, Facebook, Instagram, email and many others. It uses an email-like interface, simplifying ticket management through color-coded organization, and prioritizes consumer orders, streamlining engagement around transactions. Customizable views, akin to Gmail, offer controlled data presentation, managed by administrators, and with easy to setup automation features it also drives efficient responses and data collection for merchants to analyze and use as they see fit.

The app is well-reviewed by established stores on Shopify and used by over 13,000 brands to date.

Free Trial: yes
Free Plan: No
Price Starting from: $10/month
Built For Shopify: No
  • 7 day free trial
  • Provides customer support, help desk, and customer service chat: a type of ‘one-stop-shop’ for support
  • Allows you to embed live chat into your Shopify store
  • Enables you to view customer service requests from email, live chat, and social platforms all from one central dashboard
  • Can import tickets from Zendesk and other customer support CRM apps
  • Allows you to perform refunds and edits straight from the help desk live chat
  • Automates customer support live chat and contact us page using stats, rules, and templates
  • Provides context and dialogue history for the support team to respond intelligently and pro-actively to support queries
  • Reduces ticket first response times
  • No free plan

Gorgias ‑ Helpdesk & Live Chat vs Fomo: Sales Popup & Web Push Comparison Conclusion

It requires time and effort to contrast and review the features of the numerous different Shopify Plus applications to locate the suitable option. Shopify shopkeeper must evaluate pertinent details to make the optimum option for their requirements.

This side-by-side contrast guide does the difficult work of fetching the Plus apps for sellers to contrast and assess the leading options for various Plus Shopify apps.