Gorgias ‑ Helpdesk & Live Chat vs Plug In Speed Alongside Comparison April, 2024

Gorgias ‑ Helpdesk & Live Chat vs Plug in Speed Comparison

This side-by-side contrast assists customers who are puzzled regarding choosing between Gorgias ‑ Helpdesk & Live Chat and Plug In Speed to situate the very best Shopify Plus application for their ecommerce organization requirements. It analyzes the needed characteristics of both Shopify Plus apps to assist sellers in contrasting their options and making a notified selection.

To assist customers in selecting between Gorgias ‑ Helpdesk & Live Chat and Plug In Speed to discover the best-suited app, listed below is a list of both app advantages and disadvantages, together with a comparison of their typical app features, including functions, developed for Shopify certification, price, cost-free test availability, app shop rating, and cost-free app alternatives.

Gorgias ‑ Helpdesk & Live Chat vs Plug in Speed Summary

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Plug in Speed

Rating: 4.1/5 ⭐️
Developer Name: Plug in Useful

Page load speed is an important SEO ranking factor.

This, in addition to the fact that user experience is all-important for your store (and slow-loading stores create a poor user experience), means that you should pay attention to any speed issues.

Bottom line? Failure to address slow pages will damage your traffic and your conversions. This Shopify app helps you get it all fixed up.

Free Trial: yes
Free Plan: No
Price Starting from: $39/month
Built For Shopify: No
  • 14 day free trial
  • Finds and helps you fix issues that are slowing your store’s pages down – and damaging SEO and customer experience
  • Helps you automatically compress and optimize images across themes, product collections, blog articles, etc.
  • Fixes CSS and Javascript issues that may be slowing you down
  • No need to hire expensive developers to fix speed issues
  • No free plan
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Gorgias ‑ Helpdesk & Live Chat

Rating: 4.5/5 ⭐️
Developer Name: Gorgias Inc

Gorgias, is designed to make customer service in your Shopify Plus store a stellar experience for your customers so that they keep coming back. It seamlessly integrates with Shopify Plus, Facebook, Instagram, email and many others. It uses an email-like interface, simplifying ticket management through color-coded organization, and prioritizes consumer orders, streamlining engagement around transactions. Customizable views, akin to Gmail, offer controlled data presentation, managed by administrators, and with easy to setup automation features it also drives efficient responses and data collection for merchants to analyze and use as they see fit.

The app is well-reviewed by established stores on Shopify and used by over 13,000 brands to date.

Free Trial: yes
Free Plan: No
Price Starting from: $10/month
Built For Shopify: No
  • 7 day free trial
  • Provides customer support, help desk, and customer service chat: a type of ‘one-stop-shop’ for support
  • Allows you to embed live chat into your Shopify store
  • Enables you to view customer service requests from email, live chat, and social platforms all from one central dashboard
  • Can import tickets from Zendesk and other customer support CRM apps
  • Allows you to perform refunds and edits straight from the help desk live chat
  • Automates customer support live chat and contact us page using stats, rules, and templates
  • Provides context and dialogue history for the support team to respond intelligently and pro-actively to support queries
  • Reduces ticket first response times
  • No free plan

Gorgias ‑ Helpdesk & Live Chat vs Plug in Speed Comparison Conclusion

It calls for time and effort to contrast and evaluate the functions of the various Shopify Plus applications to discover the excellent choice. Shopify shopkeeper should examine relevant information to make the ideal option for their demands.

This side-by-side contrast overview does the tough work of fetching the Plus apps for vendors to compare and examine the leading options for various Plus Shopify apps.