The Jaya app brings a revolution to the way Shopify store owners manage their business communications by offering a dedicated business phone number, eliminating the need for using personal numbers for business interactions. This strategic move not only enhances professionalism but also streamlines communication, making it more organized and efficient. Jaya’s introduction into the Shopify ecosystem allows merchants to choose a phone number with their area code, promoting a local presence while maintaining a broad reach. This local familiarity can significantly boost customer trust and confidence in the business.

Jaya stands out by providing essential features like voicemail setup and call forwarding, ensuring that businesses never miss out on crucial customer calls. The flexibility to manage call logs and voicemails with ease adds another layer of efficiency, enabling merchants to provide prompt responses to inquiries and maintain high customer service standards. With plans starting at just $5 per month, Jaya offers affordable options for businesses of all sizes, including a 30-day money-back guarantee on the basic plan for those looking to test the service risk-free.

Smooth integration with the Shopify platform means setting up Jaya is hassle-free, requiring no complex installations or configurations. This ease of use is complemented by the support from TargetClose, the developers behind Jaya, who bring experience and a commitment to continuous improvement and reliable support.

The iCall – Web Call & Call Button app significantly enhances the shopping experience by facilitating direct communication between customers and store owners. This innovative app introduces several key features that streamline customer service and support. With the ability to make unlimited one-click web calls, customers can instantly connect with a store without navigating away from the website or using third-party accounts. This feature alone sets iCall apart by offering an immediate line of communication that can boost customer satisfaction and potentially drive sales.

Moreover, the app supports an unlimited number of call agents, allowing store owners to scale their customer service team according to demand. This flexibility ensures that no customer query goes unanswered, regardless of how many calls come in. iCall also provides the ability to set an online schedule, making the call button visible only during specified business hours. This thoughtful feature allows store owners to manage their availability and ensure they are only receiving calls when they are ready to provide support.

Another standout feature of iCall is the option to bind a real phone number to the app. This functionality is particularly useful for store owners who wish to receive calls on their personal devices, ensuring they never miss a call, even when they’re away from their computers. The app also offers customizable call buttons, which can be tailored to match the store’s branding, creating a cohesive and professional look across the site.

iCall’s simple statistics provide valuable insights into call volume and patterns, helping store owners make informed decisions about staffing and customer service strategies. Additionally, the app boasts wide browser compatibility, ensuring functionality across a range of desktop browsers, though it’s noted that web call features are not supported on mobile devices.

Easy to install and compatible with the latest Shopify themes, iCall requires no coding knowledge, making it accessible to store owners of all technical levels. By integrating iCall into their Shopify store, owners not only improve their customer service capabilities but also enhance the overall shopping experience, making it easier for customers to get the help they need when they need it. This direct line of communication, combined with the app’s user-friendly design and functionality, positions iCall as a valuable tool for any Shopify store looking to boost customer engagement and support.