ITrack - Order Tracking vs 17TRACK Order Tracking Side-by-side Contrast [January, 2024]

iTrack – Order Tracking vs 17TRACK Order Tracking Comparison

This side-by-side contrast assists customers who are puzzled concerning choosing in between ITrack – Order Tracking and 17TRACK Order Tracking to find the very best Shopify Order Tracking app for their ecommerce organization needs. It examines the needed features of both Shopify Order Tracking applications to assist merchants on the other hand their remedies and making an alerted selection.

To help users in picking between ITrack – Order Tracking and 17TRACK Order Tracking to find the best-suited application, below is a list of both application advantages and disadvantages, together with a comparison of their usual application features, including features, developed for Shopify qualification, cost, totally free test schedule, app shop score and totally free app choices.

iTrack – Order Tracking vs 17TRACK Order Tracking Summary


17TRACK Order Tracking

Rating: 4.9/5 ⭐️
Developer Name: 17TRACK

17TRACK Order Tracking simplifies the e-commerce order tracking process and it supports global tracking, allowing both international and domestic package tracking. The app offers a customized tracking page on the merchant’s website, enabling self-service order lookups for customers. This feature enhances customer experience by providing quick access to order status. It also sends email notifications to customers for updates on their order status, reducing customer service inquiries. Its buyer protection feature secures customer orders against loss, damage, or delay. 17TRACK also provides shipment insights, aiding merchants in optimizing shipping strategies.

Noted for its user-friendly interface, the app supports numerous global carriers and is available in multiple languages, including English, Chinese, French, and German. It offers customization options for branding and is compatible with web and mobile platforms. The app’s customer support team is recognized for quick and helpful responses.

Free Trial: yes
Free Plan: Yes
Price Starting from: $9/month
Built For Shopify: No
  • Free plan available
  • 14 day free trial
  • Tracks both international and domestic packages, simplifying global logistics management
  • Integrates a tracking page on the merchant’s website for customer self-service in order tracking
  • Sends automated email notifications to customers about changes in order status
  • Offers protection against loss, damage, or delay of orders to enhance customer trust
  • Provides insights on shipment delivery and exceptions to help optimize shipping strategies
  • Known for its user-friendly interface, making it accessible for both merchants and customers
  • Compatible with a wide range of global carriers, offering flexible shipping options
  • Available in multiple languages, catering to a diverse range of users (English, Chinese, French, German, Spanish, Italian, Portuguese, Swedish, and Dutch)
  • Compatible with web and mobile platforms, ensuring accessibility across devices
  • Allows merchants to personalize the tracking experience with their brand’s logo and colors
  • Features a package consolidation option to streamline the tracking process
  • Some users find the pricing a bit high, particularly for novice merchants. This concern is especially noted when transitioning from the free services to the paid plans
  • Their free plan is actually their free trial

iTrack – Order Tracking

Rating: 5/5 ⭐️
Developer Name: iTrack Ecom Tracking

iTrack – Order Tracking supports dropshipping businesses by providing a suite of features that enhance customer experience and operational efficiency. Its core functionality lies in generating and customizing tracking pages. This customization allows businesses to maintain brand consistency across customer touchpoints. The tracking page can be tailored to match the store’s design and branding, creating a hassle free experience for customers. This feature not only enhances the aesthetic appeal but also instills a sense of trust and professionalism in the customers’ journey.

A distinctive aspect of iTrack is its ability to manage customer expectations regarding delivery times. The app allows store owners to set controlled delivery times, a vital feature for products with extended shipping periods, commonly encountered in international sourcing and dropshipping. This functionality is particularly crucial in managing the uncertainties and delays often associated with products shipped from regions with typically longer shipping times, like China. By providing controlled and tailored information on delivery times, the app significantly reduces the need for after-sales customer support inquiries related to delivery, thus improving customer satisfaction while simultaneously reducing the operational workload on the store’s support team. The integration of iTrack within the Shopify admin interface adds to its ease of use, ensuring that store owners can access and manage these features directly within their Shopify dashboard. This direct integration is crucial for ensuring that the app can be used effectively without the need for additional software or complex setups, making it a convenient and efficient solution for store owners.

Free Trial: no
Free Plan: Yes
Price Starting from: $4.99/month
Built For Shopify: No
  • Free plan available
  • Offers a fully configurable automated delivery tracking system, streamlining updates on order status
  • Facilitates easy creation of a custom tracking page, enabling a personalized customer experience
  • Provides a solution for offering fake tracking times, useful for managing customer expectations in dropshipping
  • Saves time by automating delivery updates, reducing manual work in customer communication
  • Suitable for businesses dealing with slow delivery times, particularly in dropshipping models
  • The app is developed by iTrack Ecom Tracking, a developer with experience in creating Shopify apps
  • Offers live chat support 24/7, providing immediate assistance for any issues or queries
  • The free plan includes a significant number of page views, making it accessible for smaller businesses
  • Features like order lookup are included, enhancing the functionality of order management
  • App installation is straightforward, designed for ease of setup and integration into Shopify stores
  • No free trial of paid plans
  • Not alot of reviews about the app (launched May 2023)

iTrack – Order Tracking vs 17TRACK Order Tracking Comparison Conclusion

It calls for time and effort to contrast and review attributes of the various different Shopify Order Tracking applications to discover the ideal alternative. Shopify shopkeepers should evaluate relevant info to make the optimum selection for their demands.

This side by side comparison overview does the tough job of fetching the Order Tracking applications for vendors to compare and review the top selections for various Order Tracking Shopify apps.