ITrack - Order Tracking vs AfterShip Order Tracking Side-by-side Comparison [January, 2024]

iTrack – Order Tracking vs AfterShip Order Tracking Comparison

This side-by-side contrast aids individuals who are puzzled relating to selecting in between ITrack – Order Tracking and AfterShip Order Tracking to locate the best Shopify Order Tracking app for their ecommerce company demands. It checks out the required attributes of both Shopify Order Tracking apps to help merchants on the other hand their services and making a notified option.

To aid customers in selecting in between ITrack – Order Tracking and AfterShip Order Tracking to find the best-suited application, listed below is a list of both application advantages and disadvantages, together with a contrast of their typical application qualities, consisting of functions, developed for Shopify certification, price, free test accessibility, application shop ranking and free application options.

iTrack – Order Tracking vs AfterShip Order Tracking Summary


AfterShip Order Tracking

Rating: 4.7/5 ⭐️
Developer Name: AfterShip & Automizely

AfterShip Order Tracking enhances the post-purchase customer experience by offering advanced order tracking and analytics. The app specializes in providing live shipment updates through branded tracking pages, tailored to match the store’s aesthetic and including personalized product recommendations. These pages not only keep customers informed about their order status but also present opportunities for additional sales.

A key feature of AfterShip is its ability to send timely email and SMS notifications, significantly reducing customer anxiety about their orders and cutting down on WISMO (Where is my order?) inquiries. The app also includes a comprehensive shipment analytics dashboard, which allows merchants to monitor carrier transit times, on-time rates, and identify any delivery exceptions. Another innovative component of AfterShip is its AI-powered estimated delivery date widget. By providing estimated delivery dates on product description and checkout pages, it helps to build buyer confidence and reduces uncertainty regarding delivery times. The app’s built-in analytics offer valuable insights into shipment status and on-time performance, aiding businesses in optimizing their shipping strategies.

AfterShip supports a wide range of couriers, over 800, making it a versatile choice for global shipping needs. It also offers multilingual support, ensuring a broader reach to customers worldwide. The app’s 24/7 live chat support is a testament to its commitment to customer service, ensuring any issues are addressed promptly and effectively.

Free Trial: yes
Free Plan: Yes
Price Starting from: $11/month
Built For Shopify: No
  • Free plan available
  • 7 day free trial
  • Customizable tracking pages that maintain brand consistency and offer product recommendations
  • Timely email and SMS notifications to reduce customer anxiety about their orders
  • A centralized shipment analytics dashboard for monitoring carrier performance and shipment status
  • AI-powered estimated delivery dates provided on product description and checkout pages to build customer confidence
  • Built-in analytics tools to gain insights into shipment status and on-time delivery performance
  • Integration with over 800 couriers, catering to a wide range of global shipping needs
  • Multilingual support to enhance usability for a global customer base
  • 24/7 live chat support for prompt assistance with any issues or queries
  • Integration with Shopify, ensuring an easy setup and user-friendly experience
  • Dynamic tracking pages available in higher-tier plans for an interactive customer experience
  • Limited functionalities in the basic paid plan, with more advanced features available only at higher price points
  • Some technical problems with integration and functionality have been a challenge for users, affecting the app’s usability

iTrack – Order Tracking

Rating: 5/5 ⭐️
Developer Name: iTrack Ecom Tracking

iTrack – Order Tracking supports dropshipping businesses by providing a suite of features that enhance customer experience and operational efficiency. Its core functionality lies in generating and customizing tracking pages. This customization allows businesses to maintain brand consistency across customer touchpoints. The tracking page can be tailored to match the store’s design and branding, creating a hassle free experience for customers. This feature not only enhances the aesthetic appeal but also instills a sense of trust and professionalism in the customers’ journey.

A distinctive aspect of iTrack is its ability to manage customer expectations regarding delivery times. The app allows store owners to set controlled delivery times, a vital feature for products with extended shipping periods, commonly encountered in international sourcing and dropshipping. This functionality is particularly crucial in managing the uncertainties and delays often associated with products shipped from regions with typically longer shipping times, like China. By providing controlled and tailored information on delivery times, the app significantly reduces the need for after-sales customer support inquiries related to delivery, thus improving customer satisfaction while simultaneously reducing the operational workload on the store’s support team. The integration of iTrack within the Shopify admin interface adds to its ease of use, ensuring that store owners can access and manage these features directly within their Shopify dashboard. This direct integration is crucial for ensuring that the app can be used effectively without the need for additional software or complex setups, making it a convenient and efficient solution for store owners.

Free Trial: no
Free Plan: Yes
Price Starting from: $4.99/month
Built For Shopify: No
  • Free plan available
  • Offers a fully configurable automated delivery tracking system, streamlining updates on order status
  • Facilitates easy creation of a custom tracking page, enabling a personalized customer experience
  • Provides a solution for offering fake tracking times, useful for managing customer expectations in dropshipping
  • Saves time by automating delivery updates, reducing manual work in customer communication
  • Suitable for businesses dealing with slow delivery times, particularly in dropshipping models
  • The app is developed by iTrack Ecom Tracking, a developer with experience in creating Shopify apps
  • Offers live chat support 24/7, providing immediate assistance for any issues or queries
  • The free plan includes a significant number of page views, making it accessible for smaller businesses
  • Features like order lookup are included, enhancing the functionality of order management
  • App installation is straightforward, designed for ease of setup and integration into Shopify stores
  • No free trial of paid plans
  • Not alot of reviews about the app (launched May 2023)

iTrack – Order Tracking vs AfterShip Order Tracking Comparison Conclusion

It calls for time and effort to compare and assess features of the various different Shopify Order Tracking apps to locate the excellent choice. Shopify shopkeepers need to evaluate appropriate info to make the optimal option for their needs.

This side-by-side comparison guide does the challenging work of fetching the Order Tracking apps for merchants to contrast and review the leading selections for different Order Tracking Shopify apps.