ITrack - Order Tracking vs Parcel Panel Order Tracking Side by Side Comparison [January, 2024]

iTrack – Order Tracking vs Parcel Panel Order Tracking Comparison

This side-by-side comparison helps individuals who are puzzled concerning picking between ITrack – Order Tracking and Parcel Panel Order Tracking to find the best Shopify Order Tracking app for their ecommerce service demands. It analyzes the required features of both Shopify Order Tracking apps to aid sellers in contrasting their remedies and making an informed choice.

To assist customers in selecting in between ITrack – Order Tracking and Parcel Panel Order Tracking to discover the best-suited application, listed below is a checklist of both app pros and cons, along with a contrast of their common application attributes, consisting of features, built for Shopify qualification, rate, cost-free test schedule, app shop score and free application options.

iTrack – Order Tracking vs Parcel Panel Order Tracking Summary


Parcel Panel Order Tracking

Rating: 5/5 ⭐️
Developer Name: Channelwill

Parcel Panel Order Tracking, a Shopify app by Channelwill, enhances the post-purchase experience since its launch in January 2019. It’s renowned for real-time order tracking, enabling proactive management of delivery exceptions. The app automates shipping notifications, keeping customers updated on their order status. A key feature is its customizable, multilingual tracking page, aligning with the brand’s image and catering to a global audience. The app’s smart upsell system utilizes the tracking page for promoting products, aiding in sales growth.

It also offers robust analytics for shipping optimization and a unique feature for dropshippers to hide the Chinese origin of products. Known for its smooth Shopify integration, the app supports a range of languages including German, English, Spanish, French, and Chinese. Its comprehensive support system operates 24/7, ensuring assistance for any queries. This combination of features makes Parcel Panel a highly effective tool for improving shipping processes and customer service

Free Trial: yes
Free Plan: Yes
Price Starting from: $9/month
Built For Shopify: Yes
  • Free plan available
  • 7 day free trial
  • Access to 1100+ carriers, offering a wide logistical reach
  • Estimated delivery date feature for managing customer expectations
  • Custom shipment status options for tailored communication
  • Smart marketing channels integration, enhancing customer engagement
  • Advanced analytics for in-depth business insights
  • CSV and PDF export capabilities for efficient data management
  • Integrations with platforms like Klaviyo, Omnisend, Gorgias, Zendesk, and PayPal
  • Developer API and Webhook support for technical customization
  • Tailored plans for different business sizes, including a Professional plan supporting up to 2,000 orders per month and an Enterprise plan for up to 25,000 orders per month
  • Custom integrations and dedicated tracking channels in premium plans
  • Customer success manager and dedicated onboarding & priority support in the Enterprise plan​
  • Higher pricing for larger stores may not be feasible for all businesses
  • Some technical issues with app functionality, such as glitches in Klaviyo integration

iTrack – Order Tracking

Rating: 5/5 ⭐️
Developer Name: iTrack Ecom Tracking

iTrack – Order Tracking supports dropshipping businesses by providing a suite of features that enhance customer experience and operational efficiency. Its core functionality lies in generating and customizing tracking pages. This customization allows businesses to maintain brand consistency across customer touchpoints. The tracking page can be tailored to match the store’s design and branding, creating a hassle free experience for customers. This feature not only enhances the aesthetic appeal but also instills a sense of trust and professionalism in the customers’ journey.

A distinctive aspect of iTrack is its ability to manage customer expectations regarding delivery times. The app allows store owners to set controlled delivery times, a vital feature for products with extended shipping periods, commonly encountered in international sourcing and dropshipping. This functionality is particularly crucial in managing the uncertainties and delays often associated with products shipped from regions with typically longer shipping times, like China. By providing controlled and tailored information on delivery times, the app significantly reduces the need for after-sales customer support inquiries related to delivery, thus improving customer satisfaction while simultaneously reducing the operational workload on the store’s support team. The integration of iTrack within the Shopify admin interface adds to its ease of use, ensuring that store owners can access and manage these features directly within their Shopify dashboard. This direct integration is crucial for ensuring that the app can be used effectively without the need for additional software or complex setups, making it a convenient and efficient solution for store owners.

Free Trial: no
Free Plan: Yes
Price Starting from: $4.99/month
Built For Shopify: No
  • Free plan available
  • Offers a fully configurable automated delivery tracking system, streamlining updates on order status
  • Facilitates easy creation of a custom tracking page, enabling a personalized customer experience
  • Provides a solution for offering fake tracking times, useful for managing customer expectations in dropshipping
  • Saves time by automating delivery updates, reducing manual work in customer communication
  • Suitable for businesses dealing with slow delivery times, particularly in dropshipping models
  • The app is developed by iTrack Ecom Tracking, a developer with experience in creating Shopify apps
  • Offers live chat support 24/7, providing immediate assistance for any issues or queries
  • The free plan includes a significant number of page views, making it accessible for smaller businesses
  • Features like order lookup are included, enhancing the functionality of order management
  • App installation is straightforward, designed for ease of setup and integration into Shopify stores
  • No free trial of paid plans
  • Not alot of reviews about the app (launched May 2023)

iTrack – Order Tracking vs Parcel Panel Order Tracking Comparison Conclusion

It requires effort and time to contrast and evaluate attributes of the various different Shopify Order Tracking apps to locate the suitable option. Shopify store owners need to evaluate relevant details to make the ideal choice for their requirements.

This alongside contrast overview does the tough job of fetching the Order Tracking applications for merchants to compare and assess the leading options for different Order Tracking Shopify applications.